The posting
Job Description
- Perform frontline duties, including welcoming and registering patients in a courteous and professional manner.
- Assist in coordinating and managing patient flow to ensure an orderly and efficient process.
- Conduct initial patient triage in accordance with established protocols, including measuring vital signs and directing patients to the appropriate clinical zones.
- Maintain accurate and up-to-date patient medical records in accordance with established procedures.
- Assist doctors and nurses with patient care and clinical support activities within the scope of the role, such as collecting medications and preparing materials for wound dressing.
- Process and maintain accurate records of billing and payments.
- Assist in monitoring and maintaining the medical centre’s inventory of medical supplies and other essential items.
- Respond to patients’ enquiries regarding the medical centre’s operations, services and workflows, and provide clear and accurate information where appropriate.
- Liaise with the Penjuru Recreation Centre’s managing agents on matters relating to the medical centre’s security, maintenance and operational needs.
- Assist in the planning and implementation of preventive health programmes and health education sessions for the migrant worker population.
- Provide administrative and operational support to colleagues and assist with other relevant duties as assigned.
Requirements
- Minimum GCE N- Level qualification or an equivalent qualification.
- Good interpersonal and communication skills, with a courteous and professional approach to patient service.
- Ability to communicate clearly, provide appropriate directions and manage patient flow in an orderly manner.
- Basic computer literacy and the ability to perform administrative duties, including patient registration, billing, data entry and record-keeping.
- Ability to operate basic health-screening equipment, or willingness to undergo the necessary training.
- Good organisational skills, attention to detail and the ability to manage multiple tasks effectively.
- Ability to exercise initiative, think critically and resolve routine operational issues.
- Ability to work independently and collaboratively as part of a team.
- Willingness to learn and undertake relevant duties in support of the medical centre’s daily operations.
Address
27 Penjuru Walk #01-24, Penjuru Recreation Centre Singapore 608538



