The posting
Resident Outreach and Engagement
- Support the Constituency Office in ongoing outreach and engagement efforts with residents.
- Assist in community engagement initiatives, grassroots activities, and resident touchpoints.
- Foster positive relationships with residents and stakeholders.
Frontline Customer Service
- Perform frontline counter duties at Bedok Community Club.
- Attend to residents' enquiries, applications, registrations, and feedback promptly and professionally.
- Serve residents with compassion, professionalism, and a service-oriented mindset.
Administrative Support
- Provide administrative and operational support to the Constituency Office.
- Assist with data entry, records management, correspondence, and document preparation.
- Support scheduling, coordination, and follow-up of meetings and community activities.
Facilities and Event Operations
- Assist in the management and upkeep of CC facilities.
- Support the setup and teardown of community events, meetings, courses, and grassroots programmes.
- Coordinate logistical and operational requirements for events and activities.
Systems and Digital Services
- Utilise internal systems and digital platforms to support resident services and operational processes.
- Maintain accurate records and ensure timely updates of relevant information.
Other Duties
- Carry out any other tasks and responsibilities as assigned by supervisors.
- Support organisational needs during peak periods, major events, and special projects.
Requirements
- Good interpersonal and communication skills.
- Customer service-oriented with a positive attitude.
- Able to work independently and as part of a team.
- Proficient in Microsoft Office applications.
- Willingness to work flexible hours, including evenings and weekends when required for events.
This role is well-suited for individuals who enjoy interacting with residents, supporting community initiatives, and contributing to a vibrant and caring community environment.
Working Hours: Mon to Fri: 4 days weekday, Sat/Sun: 1day weekend
Total of 3PM shifts and 2AM shifts per week
AM shift: 9am to 6pm
PM shift: 1pm to 10pm
EA License No.: 96C4864
Reg. No.: R22110485 (Shanice Lim Xin Ni)



