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Open nowPosted today

CNC Machine Tools Service Supervisor / Manager

MyCareersFuture99,426 open roles

Pay
SGD 3,500 – SGD 5,000 a month
Where
North, Singapore
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Your applicationOpen nowCNC Machine Tools Service Supervisor / ManagerMyCareersFuture · North, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 4 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.2%30 days
This job: posted today

MyCareersFuture median: 4 days open

The posting

About the Role

We are seeking a highly motivated and experienced CNC Machine Tools Service Supervisor to lead our field service operations in Singapore. The successful candidate will oversee a team of service engineers and technicians ensure excellent customer support delivery, and provide advanced technical expertise in troubleshooting, maintenance, installation, and commissioning of CNC machine tools.

This role requires a strong blend of technical leadership, customer relationship management, and hands-on engineering capability to support customers in the aerospace, semiconductor, precision engineering, medical, and general manufacturing industries.

Key Responsibilities

Service Operations & Team Leadership

  • Hands-on, Lead, supervise, mentor, and coordinate a team of field service engineers and technicians.
  • Plan resource deployment, work schedules, and service assignments to ensure timely support and compliance with service level agreements (SLAs).
  • Monitor service performance, productivity, and customer satisfaction while maintaining high service standards.
  • Conduct technical coaching and skills development programs for junior engineers and technicians.

Advanced Technical Support & Troubleshooting

  • Act as the primary escalation point for complex machine tool issues involving mechanical, electrical, hydraulic, pneumatic, and CNC control systems.
  • Diagnose and resolve machine faults, including:
  • -Spindle vibration and performance issues
  • -Axis positioning and servo-related errors
  • -CNC controller alarms and communication faults
  • -Machine geometry and accuracy deviations
  • -Hydraulic and pneumatic system failures
  • -Provide root cause analysis (RCA) reports and recommend corrective and preventive actions.

Machine Installation, Commissioning & Project Management

  • Manage end-to-end machine installation and commissioning activities.
  • Coordinate site preparation, machine positioning, leveling, alignment, and utility readiness.
  • Supervise Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT), and final customer handovers.
  • Ensure projects are completed safely, efficiently, and within agreed timelines.

Preventive Maintenance & Spare Parts Management

  • Develop and oversee preventive maintenance programs to maximize machine uptime and reliability.
  • Monitor service records, maintenance history, and equipment performance trends.
  • Manage critical spare parts inventory, warranty claims, and factory engineering updates.
  • Coordinate replacement planning for major machine components such as spindles, ball screws, linear guideways, servo motors, and drive systems.

Customer Relationship Management

  • Serve as the primary technical liaison for key customer accounts.
  • Build strong relationships with production, maintenance, and engineering teams at customer facilities.
  • Conduct technical reviews, service presentations, and maintenance planning discussions.
  • Support service contract renewals and identify opportunities for value-added services.

Safety, Quality & Compliance

  • Promote and enforce Workplace Safety and Health (WSH) regulations and company safety policies.
  • Ensure compliance with Risk Assessment (RA) procedures and Lockout/Tagout (LOTO) practices.
  • Maintain proper service documentation and reporting standards.
  • Drive continuous improvement initiatives to enhance operational efficiency and service quality.
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