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Open nowPosted today

Concierge

MyCareersFuture99,426 open roles

Pay
SGD 2,800 – SGD 3,200 a month
Where
Central, Singapore
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Your applicationOpen nowConciergeMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 4 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.2%30 days
This job: posted today

MyCareersFuture median: 4 days open

The posting

TITLE

Concierge Officer

POSITION OBJECTIVES

To provide excellent customer service at a premium Grade A Office Tower

DUTIES & RESPONSIBILITIES

Customer Service:

  • Greet and welcome visitors, tenants, and employees in a courteous and professional manner.
  • Assist with inquiries, provide information on building facilities, services, and amenities.
  • Manage access control systems, ensuring only authorized individuals enter the building.

Tenant and Visitor Assistance:

  • Effectively handle a wide range of concierge requests and enquiries
  • Assist with issuing building access cards, parking permits, or other necessary documents.

Administrative Support:

  • Receive and distribute mail, packages, and deliveries promptly.
  • Maintain accurate visitor logs, tenant directories, and contact information.
  • Coordinate with building management and maintenance teams for repairs, cleaning, or other required services.
  • Manage helpdesk portal/ app and emails.

Security and Safety:

  • Monitor security system such as access control systems and visitor management systems to ensure the building's security.
  • Respond to emergency situations promptly, following established protocols and procedures.
  • Report security incidents, suspicious activities, or safety hazards to management team.

Communication and Professionalism:

  • Maintain effective communication with tenants, employees, contractors, and other stakeholders via phone, email, and in-person interactions.
  • Provide clear and concise information on building policies, procedures, and regulations.
  • Handle sensitive information and maintain confidentiality.

Performance Indicators:

  • Successful completion of scheduled activities.
  • Achieve KPIs.
  • Ensure that a high level of professionalism and customer service are always maintained.
  • Client and tenant’s customer satisfaction.
  • Meet standards and audit requirements.

Knowledge/Experience:

  • Diploma or equivalent. Additional education or certifications in hospitality management, customer service, or related fields are desirable.
  • Previous experience in a customer service or hospitality role is preferred, or previous experience in premium office environment.
  • Excellent interpersonal and communication skills, both verbal and written.
  • Strong organizational and multitasking abilities to manage multiple requests and priorities efficiently.
  • Proficiency in computer systems, building portal, app, email, and other standard office tools.
  • Ability to adapt to a fast-paced and dynamic environment.
  • Strong problem-solving skills and the ability to remain calm under pressure.
  • Security awareness and familiarity with emergency protocols.

Attributes/Behaviours:

  • Professionalism and confidentiality: A concierge officer must maintain a high level of professionalism and exercise discretion and confidentiality when dealing with sensitive client information or requests.
  • Adaptability and flexibility: The ability to adapt to changing situations and work under pressure is essential, as concierge officers often face unexpected challenges or last-minute requests.
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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

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