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Open nowPosted 2 days ago

Control-M Administrator / Control-M Support SME

MyCareersFuture91,045 open roles

Pay
SGD 6,000 – SGD 9,000 a month
Where
Singapore
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Your applicationOpen nowControl-M Administrator / Control-M Support SMEMyCareersFuture · Singapore

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 1 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 2 days ago

MyCareersFuture median: 1 days open

The posting

We are looking for an experienced Control-M Administrator / Support SME to manage, support, and enhance the Control-M scheduling platform in an enterprise environment.

The role focuses on Control-M platform administration, automation, integration support, platform upgrades, and L2/L3 production support. You will work closely with application, infrastructure, security, network, and vendor teams to ensure platform stability, availability, and operational efficiency.

This role operates within a 24x7 support environment, including shift rotations, on-call support, and major incident management.

Key Responsibilities

Control-M Administration & Platform Support

  • Administer and maintain Control-M Enterprise Manager, Control-M Server, and Agents.
  • Manage Control-M configurations, security settings, calendars, resources, alerts, notifications, and escalation mechanisms.
  • Monitor platform health, agent connectivity, availability, and performance.
  • Perform Control-M upgrades, patching, hotfixes, migrations, and lifecycle management.
  • Conduct post-upgrade validation and resolve compatibility or configuration issues.
  • Perform performance tuning, optimization, and capacity planning.
  • Troubleshoot and resolve platform-level incidents affecting scheduling services.
  • Support High Availability (HA), Disaster Recovery (DR), and failover activities.
  • Work with BMC Support on product issues, defect analysis, and escalations.
  • Maintain SOPs, technical documentation, configuration baselines, and operational procedures.

Control-M Integration Support

  • Support Control-M integrations with enterprise applications and external systems.
  • Troubleshoot connectivity, API, authentication, authorization, and configuration issues.
  • Support integration with monitoring, observability, and ITSM platforms.
  • Validate integrations following configuration changes, upgrades, and deployments.
  • Collaborate with application, infrastructure, security, and network teams to resolve cross-functional issues.

Automation & Infrastructure as Code

  • Develop automation solutions using Ansible and/or Terraform.
  • Develop and maintain scripts using Python, PowerShell, and Linux/Unix Shell.
  • Create reusable automation workflows, playbooks, and scripts to reduce manual operational effort.
  • Support Infrastructure-as-Code (IaC) practices for consistent and scalable platform management.
  • Apply source control and automation best practices.
  • Experience with Control-M Automation API and Job-as-Code (JaaC) is highly desirable.

Incident, Problem & Change Management

  • Provide L2/L3 support for Control-M platform and integration-related incidents.
  • Perform root cause analysis and implement permanent solutions for recurring issues.
  • Support change, release, and deployment activities.
  • Participate in Problem Management and Continuous Service Improvement initiatives.
  • Ensure compliance with established change and operational processes.

24x7 Production Support

  • Participate in 24x7 shift and on-call support rotations.
  • Support major incident management and critical production recovery.
  • Ensure adherence to SLA and platform availability targets.
  • Participate in DR testing and business continuity exercises.

Mandatory Skills & Experience

  • 5–10 years of hands-on Control-M Administration / Support experience.
  • Strong experience with Control-M Enterprise Manager, Control-M Server, and Agents.
  • Experience in Control-M upgrades, patching, migration, HA and DR.
  • Hands-on experience with Control-M Automation API.
  • Strong troubleshooting and L2/L3 production support experience.
  • Hands-on experience with Ansible and/or Terraform.
  • Strong scripting skills in Python, PowerShell, and/or Shell scripting.
  • Good knowledge of Linux/Unix administration.
  • Experience in integration support and API troubleshooting.
  • Experience working in a 24x7 production support environment.

Preferred Skills

  • Control-M Job-as-Code (JaaC).
  • Managed File Transfer (MFT).
  • Cloud platforms such as AWS, Azure, or GCP.
  • CI/CD and DevOps practices.
  • Monitoring and observability tools.
  • BMC Control-M certification.
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