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Open nowPosted yesterday

Customer Service Advisor (Commercial Vehicle Operations)

MyCareersFuture99,426 open roles

Pay
SGD 2,400 – SGD 3,600 a month
Where
North, Singapore
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Your applicationOpen nowCustomer Service Advisor (Commercial Vehicle Operations)MyCareersFuture · North, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 4 days.

Share of postings closed within
  1. 1.9%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.2%30 days
This job: posted yesterday

MyCareersFuture median: 4 days open

The posting

Job Description

  • Represent the Company in a professional manner as a front line employee
  • Identifying and responding to customers’ needs by providing accurate information and advice
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limit; follow up to ensure resolution
  • Coordination with internal and external stakeholders like customers, contactors, workshop & etc
  • Prepare quotation and raise Work Orders accordingly
  • Raise job orders to workshops & contractors
  • Liaise with controllers & contractors on service/repair quality and price of work
  • Follow up with workshop & contractors on the service / repair of the vehicles and feedback to customers
  • Update the service/repair schedule and vehicle collection with customers
  • To perform basic investigation into customers’ complains and rectify the problems by coming up with recommendation within guidelines
  • Escalate more pressing issues to Supervisors.
  • Perform ad hoc duties as assigned by Supervisors

Requirements

  • GCE 'O' Levels or equivalent qualifications
  • Able to work under pressure, multi-task, prioritize and manage time effectively
  • Meticulous and has a good work ethic
  • Relevant customer service / administrative / support function experience (preferably automotive industry)
  • MS Office Skills
  • Familiar with CRM system advantageous (Maximo)
  • Attentive, adaptable and responsible with good communication skills
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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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