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Open nowPosted today

Customer Service Coordinator [SL]

MyCareersFuture95,505 open roles

Pay
SGD 2,800 – SGD 3,100 a month
Where
Singapore
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Your applicationOpen nowCustomer Service Coordinator [SL]MyCareersFuture · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

10.1% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 8 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.0%3 days
  3. 10.1%7 days
  4. 15.7%14 days
  5. 34.0%30 days
This job: posted today

MyCareersFuture median: 8 days open

The posting

1. Safety and Compliance

  • Observe workplace safety and health requirements and contribute to a safe working environment.
  • Follow the company's OSH policies, established safe work procedures and applicable regulations in daily operations.

2. Order Administration

  • Process customer orders and verify order details for completeness and accuracy.
  • Prepare order information for the Planner and follow up with customers on missing details or outstanding documents.
  • Monitor order progress and coordinate with relevant parties to address issues that may affect fulfilment.

3. Supply and Vessel Coordination

  • Liaise with booking agents and vessel operators to obtain updates on supply schedules and vessel loading arrangements.
  • Coordinate closely with the Planner to ensure timely supply and smooth execution of customer orders.
  • Perform daily order reconciliation to verify that all incoming orders have been recorded and accounted for.

4. Delivery and Billing Administration

  • Coordinate the collection and dispatch of delivery orders upon job completion.
  • Send completed delivery documentation to customers as confirmation of delivery.
  • Close completed job orders in the relevant system and ensure supporting documents are ready for billing.

5. Customer Support

  • Respond to customer enquiries, manage complaints and coordinate suitable resolutions or alternatives.
  • Maintain professional and consistent communication with customers to support service quality, customer retention and long-term business relationships.

6. Other Duties

  • Carry out other job-related responsibilities as assigned by the Supervisor or Management.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

Wecruit Pte Ltd

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One press. We do the rest.

  1. A CV for this posting

    Written against MyCareersFuture's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

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