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Open nowPosted yesterday

Customer Service Coordinator [SL]

MyCareersFuture94,660 open roles

Pay
SGD 2,800 – SGD 3,100 a month
Where
Singapore
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Your applicationOpen nowCustomer Service Coordinator [SL]MyCareersFuture · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 3 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 34.1%30 days
This job: posted yesterday

MyCareersFuture median: 3 days open

The posting

Customer Service & Order Management

  • Serve as a key point of contact for customer enquiries received through telephone, email and other communication channels.
  • Provide timely and accurate information relating to products, services, quotations, orders and delivery status.
  • Manage customer orders and related documentation from order processing through to fulfilment.
  • Monitor order and delivery progress and proactively follow up on outstanding matters.
  • Ensure customer requests are recorded, tracked and addressed within the required timelines.

Customer Relationship & Issue Resolution

  • Develop and maintain positive working relationships with customers through professional and responsive service.
  • Handle customer complaints, feedback and service-related issues professionally.
  • Assess customer concerns and coordinate with relevant internal teams to identify and implement appropriate solutions.
  • Communicate updates and resolutions clearly to customers.

Internal Coordination & Administration

  • Work closely with Sales, Operations, Logistics and other departments to facilitate efficient order fulfilment and issue resolution.
  • Maintain accurate customer records and relevant documentation.
  • Prepare basic customer service and operational reports as required.
  • Provide general administrative support to the customer service function.
  • Perform other relevant duties and ad hoc assignments as assigned. We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers. EA License No: 20C0270 Wecruit Pte Ltd
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One press. We do the rest.

  1. A CV for this posting

    Written against MyCareersFuture's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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