The posting
- Reputable organisation in funeral services industry
- Opportunities for career exposure and growth
- Central work location
As a Customer Service Executive, you will be responsible for the following duties:
- Manage incoming hotline calls and respond to client enquiries professionally and promptly.
- Gather and verify relevant client information to facilitate service arrangements.
- Explain service procedures, processes, and necessary preparations clearly to clients.
- Coordinate service arrangements and ensure all details are accurately communicated to relevant parties.
- Follow up with clients in a timely manner to address enquiries and ensure smooth service coordination.
- Liaise with service providers and relevant stakeholders to facilitate service delivery.
- Work closely with the Operations team to ensure arrangements are carried out efficiently.
- Coordinate with the Finance team on billing, payments, and related administrative matters.
- Maintain accurate client records, documentation, and service-related information.
- Perform other administrative and ad-hoc duties as assigned.
Requirements:
- Minimum 1 year of customer service experience in the service industry
- Keen interest in funeral service industry
To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email: [email protected]
We regret to inform that only shortlisted candidates will be notified.
ALLIED SEARCH PTE. LTD. EA LICENSE : 19C9777



