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Open nowPosted today

Customer Service Executive [EL]

MyCareersFuture90,627 open roles

Pay
SGD 2,000 – SGD 3,000 a month
Where
Singapore
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Your applicationOpen nowCustomer Service Executive [EL]MyCareersFuture · Singapore
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

8.5% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 7 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 8.5%7 days
  4. 15.4%14 days
  5. 34.1%30 days
This job: posted today

MyCareersFuture median: 7 days open

The posting

  • Respond promptly and professionally to customer enquiries, providing accurate and helpful information.
  • Ensure compliance with internal policies, operational procedures and applicable external requirements.
  • Maintain accurate and timely updates of customer, shipment and operational information in the relevant systems.
  • Coordinate end-to-end shipment activities, including document preparation, manifest processing, invoicing and cost recording.
  • Liaise with internal departments, external stakeholders and overseas customers to ensure smooth operations.
  • Coordinate with vendors, carriers, warehouses and transport subcontractors to facilitate timely shipment handling and delivery.
  • Identify customer needs and provide appropriate support to enhance customer satisfaction.
  • Build and maintain positive customer relationships through clear, proactive and effective communication.
  • Handle customer complaints professionally, provide suitable solutions or alternatives within established timelines, and follow up to ensure resolution.
  • Perform other reasonable, job-related duties as assigned by Management.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

Wecruit Pte Ltd

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    The review screen in CV Rocket: how each CV was read, round by round.
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3×

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The numbers game

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