The posting
The Opportunity:
Adecco is partnering with an established organisation within the FMCG sector and we are looking for a Customer Service Executive to support its Singapore operations, with a focus on customer service, order processing and fulfilment coordination.
- Full-time, Permanent opportunity
- Work location: Central / West region (company transport provided)
- Work Days: Mon-Sat (5.5 days work week, Sat WFH)
- Work Hours: 8am - 6pm
The Job:
- Support local customers on order status, product availability, pricing and delivery-related matters.
- Manage order entries and ensure all details are accurately captured before fulfilment.
- Prepare quotations and support documents based on approved commercial terms.
- Liaise with Sales, Warehouse and Logistics teams to coordinate deliveries and resolve order issues.
- Follow up on returns, exchanges and other post-delivery matters.
- Provide customers with relevant product documentation and certificates when required.
- Maintain accurate records and complete administrative tasks related to order fulfilment.
The Talent:
- 2–4 years of experience in sales support, customer service or order coordination.
- Background in FMCG, food distribution or a similar fast-paced environment is highly advantageous.
- Experience in using Excel (Pivot Table, VLOOKUP) and ERP systems.
- Strong attention to detail with good coordination and communication skills.
- Able to work independently and manage multiple requests efficiently.
- Ability to commit a 5.5-day work week.
Next Steps:
- Prepare your updated resume and email to [email protected]. We look forward to hearing from you!
- We regret that only shortlisted candidates will be notified.
Vanessa Lew Direct Line: 6697 7933 EA License No: 91C2918 Personnel Registration Number: R25159290



