Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 2 days ago

Customer Service Manager

MyCareersFuture91,045 open roles

Pay
SGD 5,000 a month
Where
Central, Singapore
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Service ManagerMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 1 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 2 days ago

MyCareersFuture median: 1 days open

The posting

Role Overview

We are seeking a customer-focused and detail-oriented Customer Service Manager to join our Corporate Services team. The successful candidate will serve as a key point of contact for clients and manage client relationships while supporting corporate secretarial, compliance, and administrative matters.

The role involves managing client enquiries and service requests, coordinating documentation and statutory requirements, and ensuring clients receive timely and professional support throughout their engagement with the company.

Key Responsibilities

  • Serve as the primary point of contact for assigned clients and provide prompt, professional and customer-focused support.
  • Manage client enquiries, service requests and follow-ups relating to corporate secretarial, compliance and corporate services matters.
  • Manage the client service journey from quotation and onboarding through to ongoing service delivery and account support.
  • Build and maintain strong client relationships and ensure client requests and concerns are addressed in a timely manner.
  • Coordinate with clients to obtain information, KYC documents and supporting documents required for corporate secretarial and compliance matters.
  • Liaise with internal teams, partners, auditors, tax agents, legal counsel, bankers, registered agents and other external service providers where required.
  • Support the corporate secretarial administration.
  • Prepare and coordinate board resolutions, shareholders' resolutions, minutes of meetings, AGM/EGM documents and other corporate documentation.
  • Assist with company incorporations, changes in company information and statutory lodgements through ACRA BizFile+.
  • Coordinate with offshore registered agents and relevant authorities on annual renewals, regulatory filings, economic substance requirements and certificate requests.
  • Maintain and update statutory registers, minute books, client databases and corporate records.
  • Support KYC/AML client onboarding, ongoing due diligence reviews and compliance checks.
  • Monitor statutory and client service deadlines and follow up with clients to ensure required information and documents are received on time.
  • Ensure proper maintenance, filing and confidentiality of client and corporate records.
  • Handle client feedback and service issues professionally and coordinate internally to achieve timely resolution.
  • Provide administrative and operational support to the Corporate Services team.
  • Ensure work is carried out in accordance with applicable Singapore corporate and regulatory requirements.
  • Perform any other duties and responsibilities assigned by management.

Requirements

  • Bachelor's Degree in Business Administration, Accounting, Corporate Administration or a related discipline.
  • Preferably 2 to 3 years of relevant experience in customer service, corporate secretarial, professional services or corporate services.
  • Experience in handling client accounts and communicating directly with clients is preferred.
  • Familiarity with ACRA BizFile+ filings and Singapore corporate secretarial practices is an advantage.
  • Knowledge of the Singapore Companies Act and corporate compliance requirements is advantageous.
  • Experience in KYC/AML procedures and client onboarding is advantageous.
  • Strong customer service orientation with good interpersonal and relationship-management skills.
  • Good written and verbal communication skills.
  • Strong organisational skills with the ability to manage multiple clients, tasks and deadlines.
  • Detail-oriented, proactive and able to work independently in a fast-paced environment.
  • Proficient in Microsoft Office applications.
  • Professional corporate secretarial qualifications such as CSIS/ICSA, or candidates currently pursuing relevant qualifications, would be advantageous.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MyCareersFuture's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.