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Open nowPosted 2 days ago

CUSTOMER SERVICE MANAGER

MyCareersFuture97,045 open roles

Pay
SGD 7,000 – SGD 14,000 a month
Where
Singapore
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Your applicationOpen nowCUSTOMER SERVICE MANAGERMyCareersFuture · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 3 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 34.0%30 days
This job: posted 2 days ago

MyCareersFuture median: 3 days open

The posting

We are looking for a proactive and customer-focusedCustomer Service Manager to join our team. As a Customer Service Manager, youwill be responsible for leading a customer support team, improving serviceprocesses, and ensuring high levels of customer satisfaction.

Responsibilities:

· Oversee daily customer service operations and team performance.

· Train, mentor, and develop customer support representatives.

· Handle customer escalations and complex service issues.

· Develop and implement customer service policies and best practices.

· Analyze customer feedback to identify service improvement opportunities.

· Collaborate with sales, marketing, and product teams to improve customerexperience.

· Manage customer support tools

· Ensure compliance with company policies and industry regulations.

· Stay updated on customer service trends and technologies.

Qualifications:

· Provenexperience as a Customer Service Manager or Support Lead.

· Excellentproblem-solving and conflict resolution skills.

· Abilityto lead, train, and motivate a support team.

· Strongcommunication and interpersonal skills.

· Experiencein analyzing customer data and implementing service improvements.

· Abilityto handle high-pressure situations and escalations.

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One press. We do the rest.

  1. A CV for this posting

    Written against MyCareersFuture's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

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