The posting
Position: Customer Service Manager
Working Hours: Monday to Friday, 8:30 AM – 6:00 PM
Work Location: 6 Woodlands Industrial Park E1, Singapore 757729
Job Responsibilities:
- Manage and oversee daily customer service operations.
- Handle customer enquiries, requests, and feedback professionally.
- Coordinate with internal teams to ensure smooth service delivery.
- Follow up with customers and ensure timely responses.
- Prepare quotations, service documents, and other related administrative work.
- Monitor customer accounts and maintain good customer relationships.
- Assist in resolving customer issues and complaints.
- Support the team in scheduling collections, deliveries, and other service arrangements.
- Maintain proper records and documentation.
Requirements:
- Diploma or relevant qualification in Business Administration, Customer Service, or a related field.
- Relevant experience in customer service or operations management.
- Good communication and interpersonal skills.
- Able to work independently and manage multiple tasks.
- Proficient in Microsoft Office.
- Good organisational and problem-solving skills.
Salary: SGD $3,300 – $5,500 per month (adjust according to the actual approved salary)
Employment Type: Full-time



