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Open nowPosted 3 days ago

Customer Service Officer

MyCareersFuture91,877 open roles

Pay
SGD 2,400 – SGD 3,000 a month
Where
North, Singapore
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Your applicationOpen nowCustomer Service OfficerMyCareersFuture · North, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 4 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.6%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.0%30 days
This job: posted 3 days ago

MyCareersFuture median: 4 days open

The posting

Company Overview

Sunshine Dental is a one-stop family dental centre with skilled dental surgeons who can provide the full range of dental services ranging from regular dental hygiene maintenance to wisdom tooth surgery and implants to aesthetic dentistry such as smile makeover and braces . We use advanced technology and quality materials to provide holistic, personalised dental care in a positive, diverse, and growth-focused environment.

Job Summary

You will support dental patients by addressing their concerns, managing appointments, maintaining accurate records, educating on dental care and finances, and coordinating with clinic stakeholders.

Responsibilities

  • Identify and address patient concerns to enhance their dental care experience
  • Communicate clearly and warmly with patients in person, by phone, and in writing
  • Manage patient appointments efficiently to optimise clinic scheduling
  • Maintain accurate and up-to-date patient records for effective treatment tracking
  • Educate patients on regular and post-operative dental care and financial matters to support informed decisions
  • Liaise with clinic stakeholders to ensure smooth clinic operations and patient service

Required competencies and certifications

  • Ability to communicate effectively in English, both spoken and written
  • Proficient use of computers and tablets to manage patient information and appointments
  • Ability to prioritize tasks and maintain focus in a fast-paced environment
  • Willingness and ability to work shifts, including evenings and Saturdays

Preferred competencies and qualifications

  • Previous relevant work experience in a similar role preferred but not required
  • Friendly and helpful nature to foster positive patient interactions
  • Good phone skills to handle patient inquiries professionally

Other Information

Benefits

  • 44-hour work week over 5.5 days with shift work including two evening sessions (12pm–9pm) and Saturdays till 6pm
  • Sundays and public holidays off
  • Shift allowances for evening and Saturday sessions after confirmation
  • Annual performance bonus for eligible staff
  • Attractive staff medical benefits and excellent dental benefits for staff and immediate family members
  • Made-to-measure uniform provided upon confirmation
  • Training and development opportunities available
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  1. A CV for this posting

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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