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Open nowPosted yesterday

Customer Service Officer

MyCareersFuture91,045 open roles

Pay
SGD 1,800 – SGD 2,500 a month
Where
Singapore
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Your applicationOpen nowCustomer Service OfficerMyCareersFuture · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 1 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted yesterday

MyCareersFuture median: 1 days open

The posting

We are looking for a customer-oriented Customer Service Officer to support payment transactions, regulatory services, booking administration, and customer enquiries. You will play a key role in delivering a seamless customer experience while ensuring accuracy, compliance, and operational efficiency.

Key Responsibilities

  • Handle payment collection, reconciliation, refunds, and cash float management in accordance with established procedures.
  • Process regulatory transactions, including road tax renewals and updates to LTA-related records and systems.
  • Process road tax renewals, update records in the LTA online portal and collect payments through NETS or SGQR.
  • Update IU, OBU and private-hire car decal information in the LTA system accurately and promptly.
  • Assist customers with bookings, amendments, and cancellations.
  • Respond to walk-in, phone, and email enquiries professionally and promptly.
  • Maintain accurate transaction records and ensure confidentiality of customer and company information.
  • Support administrative work, housekeeping, committees, projects and other operational duties assigned by the Head/Lead CSO or Head of Operations.

Requirements

  • Minimum GCE ‘O’ Level, NITEC, SPM, or equivalent qualification. Candidates with relevant customer service or cashiering experience may also be considered.
  • Able to work shifts, overtime, and across different locations when required.
  • Basic computer literacy and proficiency in Microsoft Office applications.

Key Competencies

  • Strong customer service and communication skills.
  • Accurate, responsible, detail-oriented, and able to handle transactions and confidential information with integrity and accountability.
  • Proactive team player with good problem-solving abilities and adaptability.
  • Digitally savvy and capable of working effectively in a fast-paced environment.
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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

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  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

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