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Open nowPosted 2 days ago

Customer Service Officer (Financial Services)

MyCareersFuture89,443 open roles

Pay
SGD 3,300 – SGD 3,500 a month
Where
Central, Singapore
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Your applicationOpen nowCustomer Service Officer (Financial Services)MyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

9.0% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 7 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.9%3 days
  3. 9.0%7 days
  4. 15.5%14 days
  5. 34.1%30 days
This job: posted 2 days ago

MyCareersFuture median: 7 days open

The posting

Here is the rephrased job description based on your required structure:

About the Company

A leading provider of comprehensive insurance and financial solutions.

About the Job

  • Address incoming inquiries regarding general insurance products, focusing primarily on Motor and Travel policies.
  • Assist policyholders with policy renewals, mid-term modifications, and status updates on active claims.
  • Generate and communicate accurate premium quotes for prospective and existing clients.
  • Deliver exceptional end-to-end support to maintain high service standards across all customer interactions.

Skills & Requirements

  • 1 to 3 years of customer service or call center experience within general insurance, banking, fintech, or contact center operations.
  • Excellent spoken and written English communication skills; proficiency in Mandarin or Malay is beneficial for serving diverse retail clients.
  • Demonstrated empathy, strong problem-solving capabilities, and the ability to resolve conflict effectively.
  • Strong multitasking abilities with fast typing skills and swift computer navigation in high-volume call environments.

To apply online please use the 'apply' function.

(EA: 94C3609/ R24124496)

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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