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Open nowPosted 3 days ago

Customer Service Specialist

MyCareersFuture93,320 open roles

Pay
SGD 3,000 – SGD 5,500 a month
Where
Central, Singapore
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Your applicationOpen nowCustomer Service SpecialistMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

9.1% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 7 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.9%3 days
  3. 9.1%7 days
  4. 15.5%14 days
  5. 34.0%30 days
This job: posted 3 days ago

MyCareersFuture median: 7 days open

The posting

  • Job Description: Conduct regular one‑on‑one meetings with students to monitor their academic progress, living conditions, and emotional well‑being, providing emotional support and constructive guidance. Build strong trust‑based relationships, becoming the first point of contact for students when they encounter difficulties. Assist students in efficiently resolve practical issues related to administration, accommodation, social matters, healthcare, etc. Provide parents with detailed, objective written record on student progress on a regular basis. Maintain a positive and professional relationship to enhance parent satisfaction and trust. Plan and implement extracurricular activities, workshops, or sharing sessions that promote cultural exchange, skill development, and social integration among students.

Requirement:

Language Proficiency: Fluent in both Chinese (Mandarin) and English, with the ability to communicate effectively and idiomatically in both written and spoken forms. Possesses excellent cross-cultural communication skills. Educational Background: Bachelor's degree or higher. A degree in Education, Psychology, Social Work, Management, or a related field is preferred. Work Experience: Minimum of 1 year of direct client/student-facing experience in support, service, counseling, or event planning. Prior experience studying abroad and familiarity with Singapore's educational and social environment will be highly advantageous. Customer Service Mindset & Empathy: Demonstrates a strong service-oriented and proactive attitude. Centers support around students, deeply understands their needs and emotions, and provides warm yet professional guidance. Problem-Solving & Execution: Excellent independent problem-solving skills. Able to coordinate resources, respond promptly, and drive issues to resolution in complex situations. Organization, Coordination & Multi-tasking: Capable of efficiently planning, organizing activities, and handling multiple concurrent tasks to ensure all service details are meticulously followed through. Communication & Relationship Management: Possesses exceptional communication skills. Able to establish and maintain positive, professional relationships with students, parents, and various partners. Responsibility & Professional Ethics: High integrity with a strong sense of responsibility and dedication. Adheres strictly to confidentiality principles and handles sensitive information with utmost care.

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

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  4. Every reply, sorted

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  5. Reply with AI

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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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