Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted yesterday

Customer Services Officer

MyCareersFuture91,045 open roles

Pay
SGD 2,800 – SGD 3,500 a month
Where
Central, Singapore
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Services OfficerMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 1 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted yesterday

MyCareersFuture median: 1 days open

The posting

Location:

Northeast

Role Function:

Responsible and accountable for the performance and operations of the Customer Service in the property.

Duties and responsibilities

The key responsibilities include:

  • Present the outward face of an organisation and therefore must be seen to be above reproach.
  • Reply politely to all enquires or refer them to the location where the information may be obtained.
  • Under all circumstances, you must not be rude.
  • Be polite and courteous but firm when dealing with members of the public.
  • Effective Communication with the visitors / tenants is required.
  • Verbally embrace the visitors / tenants with a warm welcome greeting and a smile.
  • Convey the right information effectively to visitors/tenants.
  • Respond courteously both over the telephone and via face-to-face inquiries of visitors, tenants and the general public.
  • Maintaining security by becoming familiar with the surroundings, tenants and visitors.
  • Handling visitors/tenants complaints on any major or minor incidents.
  • Handling A&P redemption programs with proper documentation.
  • Be aware of all incidents occurring and are responsible in disseminating the information to the rest in the team.
  • Render customer service assistance and to assist Security Officers in registering visitors.
  • Attend to visitor’s enquiries.
  • Visitor Passes issued are for use on a daily basis and thus not to be retained overnight. Personnel are required to follow up with the visitor concerned and lost fees shall be incurred for loss of pass. Amount collected will be handed over to a designated department.
  • Ensure that all Lost & Found items are well documented and handed over to a designated department for proper safe-keeping.
  • Investigating and solving visitors problems which may be complex or complicated that have been passed on by security officer such as loss of building passes or etc, and
  • Undertakes ad hoc responsibilities that may be assigned from time to time.

Key Competencies & Performance Measures

  • Minimum GCE 'O' Level and 1 year of relevant working experiences.
  • Approachable personality with genuine aptitude for service-related work
  • Other language skills will be a plus factor
  • Great communication and interpersonal skills
  • Proactive and solution oriented, friendly with assertive and personable nature.
  • Demonstrate initiative and able to work independently.
  • Experience in using Microsoft Word, Excel, PowerPoint.
  • Decorous telephone etiquette.
  • Ability to work under pressure and managed difficult customers.
  • Ensure Client and tenants customer satisfaction.
  • Receive high level of satisfaction from tenants, clients and general public in relation to building performance and execution of duties.
  • Be polite and courteous but firm when dealing with members of the public.
  • Be smartly and properly dressed at all times.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MyCareersFuture's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.