The posting
Job Responsibilities
- Process customer orders and sales transactions using SAP, ensuring timely and accurate order fulfilment.
- Act as the main point of contact between customers and internal teams, handling enquiries and coordinating day-to-day operational matters.
- Receive equipment for servicing and coordinate with service teams on repair progress, quotations, billing, collection and delivery arrangements.
- Coordinate equipment deliveries and collections for Sales and Service departments.
- Monitor inventory and loan equipment, ensuring sufficient stock levels and proper inventory control.
- Liaise with the Finance team on customer accounts and related matters.
- Coordinate administrative arrangements for exhibitions, training sessions and customer meetings.
- Generate SAP reports, prepare audit documentation and conduct year-end stock counts.
- Liaise with the Singapore Distribution Centre to ensure timely and accurate order fulfilment.
- Perform other ad hoc duties as assigned.
Job Requirements
- Minimum Diploma with 3-5 years of customer service and order processing experience
- Good knowledge of sales and customer service techniques
- Relevant experience in organizing & planning for trainings, exhibitions & internal and external meetings
- experience with SAP
EA License No: 95C2823 EA Personnel No: R23112241 EA Personnel Name: Jin Yee



