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Open nowPosted today

Data Admin Executive (Gov/ Novena/ Immediate)

MyCareersFuture99,426 open roles

Pay
SGD 2,800 a month
Where
Singapore
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Your applicationOpen nowData Admin Executive (Gov/ Novena/ Immediate)MyCareersFuture · Singapore
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The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 4 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.2%30 days
This job: posted today

MyCareersFuture median: 4 days open

The posting

  • Facilitate survey administration and conduct data validation on completed surveys
  • Make calls out to respondents to verify and clarify data if needed
  • Conduct and verify data on completed survey cases to ensure data is accurate and reliable
  • Deliver personalized service over the phone to respondents with regards to survey matters in an effective and efficient manner.
  • Support the team and contact service centre in terms of administrative and coordination
  • Data entry for completed surveys, and to update status and report to supervisor
  • Ensure highest level of customer experience service is rendered
  • Respond to queries from respondents in a professional manner
  • Maintains a high standard of work quality by consistently meeting and exceeding performance goals (KPI)
  • Ability to work proactively, independently under tight timelines
  • Proficient in computer usage, able to adapt to systems within a short period of time
  • Any other ad-hoc duties as assigned

Requirements

  • Minimum Diploma qualification in any discipline.
  • Prior experience in customer service, call centre, survey administration, or data entry will be an advantage.
  • Strong verbal communication skills with the ability to interact professionally with respondents over the phone.
  • Good attention to detail and ability to perform data validation and verification accurately.
  • Proficient in Microsoft Office applications and comfortable learning new systems quickly.
  • Able to handle administrative and coordination tasks efficiently.
  • Strong organizational and time management skills with the ability to meet KPIs and work under tight deadlines.
  • Able to work independently with minimal supervision while maintaining a high standard of work quality.
  • Customer-oriented with a commitment to delivering excellent service experiences.
  • Possess strong problem-solving skills and the ability to respond to queries professionally and effectively.
  • Team player with a positive attitude and willingness to take on ad-hoc duties as assigned.
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