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Open nowPosted today

Desktop Engineer - #1681

MyCareersFuture94,660 open roles

Pay
SGD 3,500 – SGD 4,500 a month
Where
Singapore
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Your applicationOpen nowDesktop Engineer - #1681MyCareersFuture · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 3 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.5%3 days
  3. 8.0%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted today

MyCareersFuture median: 3 days open

The posting

Responsibilities

  • Develop and maintain desktop SOPs, Training material and documentation.
  • Plan, coordinate, and prioritize training activities to ensure timely and effective trainings to desktop support requests and incidents.
  • Serve as the primary point of contact for escalated technical issues and complex problem resolution.
  • Collaborate with other IT teams and stakeholders to ensure seamless integration and alignment of desktop support services with overall IT strategies and initiatives.
  • Monitor and report on outcomes of the trainings provided to the team, and improve existing or create new materials to improve operations.
  • Provide expertise to Center of Excellence team to build the required tools to improve team operation and project KPIs
  • Stay up to date with industry trends, emerging technologies, and best practices in desktop support and service management.

Requirements

  • Min. ITE/Diploma graduate with 5 years experience in desktop support
  • Min 5 years experience in Microsoft Windows 10 and Microsoft Office 365
  • Possess at least one (1) of the following certifications or their equivalent: Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft Certified: Azure Administrator Associate; and Microsoft Certified: Azure Security Engineer Associate.
  • Previous IT helpdesk and/or call centre support experience, including providing remote support via the telephone or using remote tool will be added advantages
  • Demonstrate knowledge in the support of workstations, and related components
  • Good coordination skills
  • Ability to prioritize effectively and work with a sense of urgency Effectively communicates with teammates and managers
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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

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  4. Every reply, sorted

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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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