The posting
Working Hours:
- Mondays to Thursdays: 9:00am to 6:30pm
- Fridays: 9:00am to 6:00pm
- Hybrid work arrangement available
Key Responsibilities
Digital operations management
- Carry out daily website content uploads, updates and maintenance, including event listings, metadata management and digital record processing
- Process content update requests from internal teams and external stakeholders efficiently
- Coordinate event approval workflows, making sure they meet established criteria and standards
- Carry out thorough quality checks on all files and content before publication
- Monitor published content for accuracy, consistency and up-to-date information
Analytics and performance reporting
- Extract and compile key performance metrics for weekly target performance reports, delivering accurate data to stakeholders
- Support trend analysis to find patterns and insights in performance data
- Work with marketing teams to put together reports on campaign performance and funnel analysis
- Carry out administrative tasks when assigned
Job Requirements
- At least 3 years of relevant experience
- Basic data analytics skills, with a proven ability to interpret charts, draw insights from numerical data and identify performance trends
- Proficient in spreadsheet software (Excel, Google Sheets) and managing CSV files
- Strong written and verbal communication skills for working with stakeholders
- Meticulous attention to detail for quality assurance and data accuracy
- Adaptable and quick to learn new digital tools and changing requirements
- Problem-solving skills for troubleshooting content and data inconsistencies
Good to have:
- Experience with web analytics tools and tracking digital campaign performance
- Knowledge of data extraction methods and automated report compilation
- Understanding of digital marketing funnel analysis and conversion metrics
- Familiarity with content management systems and website maintenance
EA License No.: 96C4864
Reg. No.: R22110485 (Shanice Lim Xin Ni)



