The posting
Job Summary
Lead the development and execution of IT strategy, digital transformation, and AI adoption. Oversee application architecture, cloud infrastructure, and IT service delivery across Pan Asia. Manage technical teams and stakeholder relationships to drive innovation and operational excellence.
Responsibilities
- Develop and execute IT strategy and roadmap aligned with business goals to drive growth and innovation
- Lead digital transformation initiatives across business and operational functions to enhance efficiency
- Evaluate AI, automation, cloud, and digital platforms; recommend practical solutions delivering measurable business value
- Drive responsible adoption of AI-enabled processes and tools across the organisation to improve productivity
- Oversee implementation of AI-powered workflows and automation solutions to reduce operating costs
- Apply Anthropic Claude, Cursor IDE, n8n, and similar tools to enhance software development and business processes
- Establish AI adoption frameworks, standards, and governance practices to ensure compliance and effectiveness
- Oversee architecture, development, and maintenance of web platforms, business portals, and digital applications
- Provide technical leadership throughout the software development lifecycle to ensure quality and supportability
- Ensure solutions are secure, scalable, reliable, and maintainable to meet business needs
- Review and improve existing architecture for enhanced performance and integration
- Oversee integration of applications, APIs, databases, cloud services, and third-party platforms for seamless operations
- Manage cloud hosting, servers, deployment, monitoring, and system performance to ensure availability and reliability
- Ensure IT infrastructure meets security, scalability, and disaster recovery requirements
- Optimize infrastructure and technology costs to maximize ROI
- Lead, mentor, and manage technical and development teams across regions to foster innovation and continuous improvement
- Allocate resources and coordinate development, implementation, maintenance, and support activities effectively
- Set development standards, technical processes, and performance expectations to maintain high-quality output
- Lead IT service delivery across Pan Asia, ensuring adherence to timelines, quality standards, and business requirements
- Coordinate development, support, infrastructure, and operations teams to deliver seamless IT services
- Monitor operational performance and implement service improvements to enhance efficiency
- Maintain strong relationships with clients, partners, and key stakeholders to align technology solutions with business needs
- Translate client business requirements into effective technology solutions and lead technical discussions and presentations
- Represent IT as the senior technology contact for strategic clients to build trust and collaboration
- Identify business and operational process improvements through technology, automation, and AI to increase effectiveness
- Define measurable IT and operational KPIs to track progress and impact
- Reduce manual effort, development cycle time, and operational overhead through automation and process optimization
- Support management in evaluating technology investments and transformation initiatives to ensure strategic alignment
Required competencies and certifications
- Proven hands-on experience in full-stack development and delivery of scalable web platforms, portals, and enterprise applications
- Strong expertise in cloud hosting, server management, deployment, and infrastructure operations
- Demonstrated leadership in managing technical teams and IT service delivery across multiple countries or regions
- Practical knowledge and experience driving AI adoption, automation, and digital transformation initiatives
- Hands-on experience with Anthropic Claude, Cursor IDE (or comparable tool), and n8n (or similar automation platforms)
- Proficiency in software architecture, system design, database architecture, API development, and third-party integration
- Skilled in DevOps practices, deployment, monitoring, performance optimization, cybersecurity, access management, backup, and business continuity
- Strong project management, client and stakeholder management, and communication skills to lead distributed teams and deliver results
Preferred competencies and qualifications
- Strategic, commercial, and operational awareness to align IT initiatives with business objectives
- Analytical and problem-solving skills to translate technical concepts into business solutions
- Experience in setting development standards, technical processes, and fostering responsible AI use



