The posting
Responsibilities
Portfolio Governance & Oversight
- Lead governance of the bank’s strategic transformation portfolio, providing Executive Management and governance committees with a clear, objective and forward-looking view of portfolio performance.
- Establish and maintain the portfolio governance framework covering initiation, prioritisation, funding, mobilisation, execution, stage gates, change control and closure.
- Ensure initiatives have clear outcomes, accountable executives, sponsors, governance, credible plans, resources and success measures; provide constructive challenge where these are insufficient.
- Ensure governance forums are decision- and action-oriented, with clear escalation, ownership and resolution of material issues.
Portfolio Management & Prioritisation
- Maintain an integrated view across strategic, regulatory, technology, operational and business change and support senior management in prioritising investment and organisational capacity.
- Identify competing priorities, resource contention, interdependencies and concentration risks; recommend sequencing, acceleration, remediation, pause or termination where appropriate.
Delivery Standards & Assurance
- Define practical, risk-based minimum standards for business cases, mobilisation, integrated planning, RAID, financials, resources, dependencies, scope/change, vendors, benefits, implementation readiness and closure.
- Establish a consistent project health methodology and conduct or commission targeted health reviews of strategically important or challenged programmes.
- Identify initiatives requiring management intervention and lead or support recovery and stabilisation of critical programmes.
Executive Reporting & Management Information
- Own executive portfolio reporting covering delivery confidence, milestones, financial performance, risks, dependencies, resources, benefits and decisions required.
- Develop forward-looking indicators that expose emerging delivery risk before milestones are missed; ensure reporting provides insight and recommendations rather than aggregated status.
Financial, Investment & Benefits Governance
- Ensure credible investment forecasts, expenditure controls and benefit assumptions; challenge material variances and forecast accuracy with Finance and programme leadership.
- Strengthen accountability for measurable business outcomes and benefits, including post-implementation tracking and transparency where expected outcomes are not realised.
Risk, Controls & Regulatory Alignment
- Ensure transformation activity operates within the bank’s risk and control frameworks and that material programme risks are appropriately identified, governed and evidenced.
- Partner with Risk, Compliance, Finance, Technology, Operations and Internal Audit; support regulatory and audit reviews relating to transformation execution and governance.
Resource & Capacity Management
- Establish portfolio-level visibility of programme and project resource demand, capacity constraints and critical capability gaps.
- Work with business and functional leadership to resolve resource conflicts and ensure priority initiatives are appropriately staffed.
Leadership & Capability Development
- Lead and develop Programme Management, Project Management and Business Analysis capability, with clear role definitions, competency expectations and career pathways.
- Coach senior delivery leaders in executive communication, planning, risk management, stakeholder management and recovery of challenged programmes.
- Build a culture of ownership, transparency, constructive challenge, early escalation, delivery discipline and continuous improvement.
Requirements
- Approximately 15+ years’ experience in banking, financial services, consulting or large-scale transformation environments, including significant senior leadership of complex programmes and portfolios.
- Strong understanding of banking technology, operations, transformation and regulated delivery environments.
- Experience establishing or leading an enterprise Transformation Office, Strategic Change Office, EPMO or equivalent.
- Demonstrated experience with complex multi-year, multi-business and multi-jurisdiction programmes, including financial management, delivery assurance and portfolio governance.
- Credibility presenting to Executive Committees and senior governance forums and the ability to challenge senior stakeholders constructively.
- Demonstrated experience identifying and recovering challenged programmes and building capability across Programme Managers, Project Managers and Business Analysts.
- Formal qualifications such as MSP, PMP, PRINCE2 or equivalent are advantageous; demonstrated delivery leadership is more important.
