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Open nowPosted today

E-commerce Growth & Customer Experience Executive

MyCareersFuture97,045 open roles

Pay
SGD 3,400 – SGD 4,000 a month
Where
Central, Singapore
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Your applicationOpen nowE-commerce Growth & Customer Experience ExecutiveMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 3 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.0%14 days
  5. 34.0%30 days
This job: posted today

MyCareersFuture median: 3 days open

The posting

Remuneration & Eligibility- Fixed Base Salary: S$3,400 to S$4,000 / month (Based on experience)- Incentives: Monthly performance bonus + Uncapped Amazon off-site sales growth incentives.- Eligibility: Singapore Citizens or Permanent Residents (PR)

【关于公司与发展潜力 / Why Join Us】

Proprietary R&D & Patents: We operate our own production lines; our brand and core patents are 100% proprietary. Moving beyond refills, we are launching our brand-new Odor-Proof Diaper Pail. We are a fast-growing consumer tech brand.-

我们的优势：我们拥有自己的研发生产线、自主品牌和核心技术专利，绝非普通代销网店。近期将推出全新自研防臭垃圾桶硬件，是一家极具潜力的科技消费品公司。-

Direct Founder Mentorship: The founder brings deep expertise across manufacturing, global e-commerce, and branding, offering direct mentorship to deeply upgrade your product and business insights.-

创始人亲带：创始人在实体制造、跨境电商及品牌打造领域积累了极深的专业知识，将为新人提供一对一亲自带教，带你从底层深度提升产品和商业认知。-

Our Expectations: We seek proactive, forward-thinking, and curious local talents who want to explore solutions independently and grow with us.-

对你的期许：不招被动等待派任务的工具人，只招有眼光、能主动探索、愿意跟公司长期成长的本地年轻人。

--------------------------------------Key Responsibilities / 主要工作职责--------------------------------------------------

1. Shopify Customer Service & After-sales: Handle customer inquiries (compatibility, installation guidance) in fluent English; monitor Amazon front-end daily.-

处理美国独立站客户咨询（产品兼容、安装指导），提供清晰准确的英文答复；每天检查 Amazon 前台商品状态

2. Brand Content & Traffic Generation: Manage US social media; create usage content; use Amazon Attribution links; engage in parenting communities.-

运营美国社媒账号，利用 Amazon Attribution 等工具建立追踪链接，在公开育儿社区提供真实帮助。

3. US Influencer Marketing: Scout and outreach to US parenting/lifestyle influencers; manage product sampling and tracking; maintain asset library.-

寻找并联系美国母婴/家庭类创作者，推进寄样、体验及引流跟进，把控品牌风险，建立品牌素材库。

4. Customer Feedback & Business Support: Analyze Amazon reviews, returns, and competitor moves weekly; feedback insights to the founder for strategy tuning.-

每周汇总分析 Amazon 评价、退货原因及独立站反馈，跟踪竞品动态，为负责人提供调整策略支持。

5. Data & Workflow Documentation: Log campaign data; submit weekly reports in Chinese; ensure seamless A/B role coverage.-

维护内容库、创作者名单、工作 SOP，按时完成中文周报，确保 A/B 岗位随时无缝切换。--------------------------------------------------Requirements / 任职要求---------------------------------------------------

Excellent written English communication skills for US customers & influencers.

(优秀的英文书面沟通能力)-

Proficiency in reading and writing Chinese to understand internal SOPs and submit weekly reports.

(扎实的中文读写能力)-

Proactive, meticulous, with strong documentation habits; ability to self-organize tasks based on SOPs.

(主动细致，能独立干活)-

Proficient in Excel/Google Sheets to track performance.

(熟练使用表格分析数据)-

Comfortable being evaluated based on measurable results.

(接受以实际工作质量和销售结果作为考核依据)-

Preferred: Experience in E-commerce, marketing, or Canva/CapCut. Love using generative AI tools.

(熟练使用 AI 工具者优先)--------------------------------------------------

How to Apply & Screening Question (MUST ANSWER)

--------------------------------------------------

Please submit your resume and portfolio. You MUST answer the following question in your application text (Max 150 words):[Question]: Imagine a US customer leaves a negative review because they don't know how to install our product properly. How would you use generative AI tools (like ChatGPT, Claude, etc.) to help you quickly create a step-by-step troubleshooting guide or a short video script to solve this customer's problem? Briefly describe your action plan.

（注意：未在申请中用英文回答此 AI 实战模拟题的候选人，系统将自动不予考虑。）

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