Skip to content

Open nowPosted 2 days ago

E-Commerce & Marketplace Executive

MyCareersFuture91,045 open roles

Pay
SGD 2,800 – SGD 3,500 a month
Where
West, Singapore
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowE-Commerce & Marketplace ExecutiveMyCareersFuture · West, Singapore
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 1 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 2 days ago

MyCareersFuture median: 1 days open

The posting

E-Commerce & Marketplace Executive Location: Singapore Employment Type: Full-Time

About the Role

We are looking for a hands-on E-Commerce & Marketplace Executive to manage and grow our online business across Shopify, Shopee, Lazada and TikTok Shop/TikTok Live.

This role sits at the intersection of e-commerce operations, merchandising, customer experience and commercial analysis. You will be responsible not only for keeping our online stores running smoothly, but also for improving how our products are presented, promoted and sold.

We are looking for someone who is commercially curious, organised and comfortable working directly inside the different e-commerce platforms.

Key Responsibilities

Marketplace & Store Operations

Manage the day-to-day operations of our stores across:

  • Shopify
  • Shopee
  • Lazada
  • TikTok Shop / TikTok Live

Ensure product information, pricing, promotions, inventory and listings are accurate and kept up to date.

Monitor store health, platform notifications and operational issues and resolve them promptly.

Promotions & Campaigns

Plan and execute platform promotions including:

  • Double-digit campaigns such as 9.9, 10.10, 11.11 and 12.12
  • Payday campaigns
  • Flash sales
  • Vouchers and discount codes
  • Bundle promotions
  • Free-shipping promotions
  • Platform-specific campaigns
  • TikTok Live promotions

Coordinate campaign pricing, products, stock availability and promotional assets.

Review campaign results after each promotion and identify what worked and what should be improved.

Product Listings & Digital Merchandising

Create, upload and maintain product listings across all platforms.

Ensure listings have:

  • Accurate product titles and descriptions
  • Correct SKU and variation information
  • High-quality product images
  • Lifestyle images
  • Campaign graphics
  • Correct pricing and promotional information

Work with the marketing and creative teams to obtain or update listing assets.

Regularly review the online storefront to ensure that products are presented consistently and attractively.

Customer Service

Respond to customer enquiries and marketplace chats professionally and within platform response-time requirements.

Handle questions relating to:

  • Products
  • Orders
  • Deliveries
  • Promotions
  • Product availability
  • Exchanges and returns

Identify recurring customer questions or complaints and provide feedback to the wider team.

Returns, Refunds & Disputes

Manage online:

  • Returns
  • Refunds
  • Exchanges
  • Cancelled orders
  • Marketplace disputes

Coordinate with the warehouse and operations teams where physical inspection or replacement of products is required.

Track recurring return reasons and identify opportunities to reduce preventable returns.

TikTok Shop & Live Commerce

Support the operation and commercial performance of TikTok Shop and TikTok Live.

Responsibilities may include:

  • Setting up products and promotions for live sessions
  • Creating live-exclusive vouchers
  • Preparing featured-product selections
  • Ensuring sufficient inventory for promoted SKUs
  • Coordinating with live hosts
  • Monitoring live sales performance
  • Reviewing conversion and product performance following each live session

Sales & Marketplace Analysis

Prepare regular reports covering performance across Shopify, Shopee, Lazada and TikTok.

Monitor metrics including:

  • Revenue / GMV
  • Units sold
  • Average order value
  • Conversion rate
  • Traffic
  • Promotional performance
  • Product performance
  • Return and refund rate
  • Voucher utilisation
  • Marketplace advertising performance where applicable

Identify our strongest and weakest products and recommend actions to improve performance.

Competitor & Market Analysis

Regularly monitor competitor brands and products across the major marketplaces.

Analyse:

  • Pricing
  • Promotions
  • Best-selling products
  • New product launches
  • Reviews
  • Ratings
  • Sales volumes where visible
  • Product positioning
  • Listing quality
  • Promotional mechanics

Produce simple competitor comparisons showing how our products are performing relative to the market.

Identify fast-growing products, brands and marketplace trends that may represent opportunities for Unbottled.

Requirements

  • Diploma or degree in Business, Marketing, E-Commerce or a related discipline
  • Ideally 1–3 years of e-commerce or marketplace experience
  • Hands-on experience with at least two of Shopify, Shopee, Lazada or TikTok Shop
  • Strong Excel or Google Sheets skills
  • Comfortable analysing sales and product data
  • Strong attention to detail
  • Good written communication skills
  • Comfortable handling customer enquiries
  • Able to manage multiple campaigns and deadlines simultaneously
  • Commercially curious and interested in understanding why products sell

Experience with consumer products, lifestyle brands, retail, fashion, beauty or FMCG is an advantage.

What Success Looks Like

The successful candidate will progressively take ownership of Unbottled's online channels and be measured on areas including:

  • Online sales growth
  • Marketplace conversion
  • Campaign performance
  • Listing accuracy and quality
  • Customer response time
  • Marketplace ratings
  • Return/refund management
  • Execution of promotional calendars
  • Identification of new marketplace opportunities
  • Quality and usefulness of sales and competitor analysis

Most importantly, we want someone who does more than administer marketplaces — we want someone who understands what is selling, why it is selling and what we should do next.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MyCareersFuture's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on MyCareersFuture's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.