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Open nowPosted today

Enterprise Service Management (ServiceNow) Delivery Engineer

MyCareersFuture94,660 open roles

Pay
SGD 8,000 – SGD 10,000 a month
Where
Central, Singapore
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Your applicationOpen nowEnterprise Service Management (ServiceNow) Delivery EngineerMyCareersFuture · Central, Singapore

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The clock on this job

Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 3 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.5%3 days
  3. 8.0%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: posted today

MyCareersFuture median: 3 days open

The posting

Title

Enterprise Service Management (ServiceNow) Delivery Engineer

Total Yrs. of Experience*

5+ years in network engineering / operations with exposure to CMDB and IT service management

Detailed JD *(Roles and Responsibilities) Mandatory skills*

  • This augmented engineering role delivers the network component of clients Enterprise Service Management (ESM) onboarding onto ServiceNow.
  • The engineers will drive network discovery, CMDB validation and onboarding of the 450+ device estate, ensuring accurate, trustworthy configuration data underpins service management and operational processes.
  • The role is delivery-focused and works alongside clients permanent Network Operations team and the ESM programme, with data quality and repeatable onboarding as core outcomes

· Execute network discovery across the 450+ device estate using ServiceNow Discovery and Service Mapping.

· Validate, reconcile and remediate CMDB configuration item (CI) data for network assets and relationships.

· Onboard network devices and dependencies into the ESM/ServiceNow platform with accurate attributes and mappings.

· Define and refine discovery patterns, probes and credentials for reliable, repeatable network discovery.

· Troubleshoot discovery gaps and data-quality issues, driving them to resolution

· Document onboarding procedures, discovery configuration and CMDB data standards for network assets.

· Support ongoing data-quality governance and hand over repeatable processes to the permanent team

Desired Skills*

  • Hands-on ServiceNow Discovery and Service Mapping experience.
  • Strong understanding of CMDB data models, CI relationships and data-quality practices.
  • Solid network fundamentals (routing, switching, firewalls) to interpret discovered topology.
  • Scripting / automation (Python, PowerShell) for data reconciliation is an advantage.
  • Detail-oriented with strong data-validation discipline
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