The posting
Responsibilities:
Workplace Experience & Hospitality
- Manage the front desk and be the face and tone of CU Lines: warmly welcome visitors, clients, and partners with the poise and professionalism of a 5-star service environment.
- Manage guest experiences end-to-end, including meeting room preparation, refreshments, and post-visit follow-ups.
- Curate a polished, clutter-free, and brand-aligned reception and common area environment.
- Coordinate executive-level services such as reservations, VIP hospitality, and gift arrangements.
Office & Business Operations
- Oversee day-to-day office functions including supplies procurement, pantry management, courier services, and maintenance coordination.
- Collaborate with departments to ensure new joiners receive a seamless onboarding experience(e.g. workspace set-up, welcome kits, name cards, office access).
- Liaise with vendors and contractors for office upkeep, service quality, and continuous improvement.
- Assist in organising internal events and employee engagement activities, adding value to the workplace culture.
- Process and submit payment requests through the internal system in a timely manner.
Executive Support & Admin Excellence
- Manage travel arrangements and logistics for visiting employees and guests.
- Ensure timely, accurate reporting of monthly office expenses, inventory levels, and service feedback.
- Maintain a reliable system of records and documentation for audits and tracking.
- Identify opportunities to enhance employee experience through small, thoughtful touches across the workspace.
Other Duties
- Perform any other duties and responsibilities assigned by the Reporting Officer.
ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE
- Possess a Degree, A level, Diploma or equivalent
- Minimum 2 years of relevant working experience. Candidates with no relevant experience may still apply.
- Well-groomed with a pleasant disposition.
- A team player with a good attitude and interpersonal skills.
- Excellent communication skills and able to provide good customer service.
- Proficient in Microsoft Office especially Power Point, Excel, Word and IT savvy.
- Good organizational and time management skills.
- Effectively bilingual in both English and Mandarin (incumbent needs to frequently communicate with English/Chinese speaking associates both verbally and in writing).
