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Open nowPosted today

Executive (Home Personal Care)

MyCareersFuture90,627 open roles

Pay
SGD 3,500 – SGD 4,200 a month
Where
Central, Singapore
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Your applicationOpen nowExecutive (Home Personal Care)MyCareersFuture · Central, Singapore
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The clock on this job

Early applications get read.

8.5% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 7 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 8.5%7 days
  4. 15.4%14 days
  5. 34.1%30 days
This job: posted today

MyCareersFuture median: 7 days open

The posting

Job Summary: This role is to supervise, coach and support a team of Care Associates to deliver safe, effective and person-centred Enhanced Home Personal Care (HPC+) services aligned to each client’s needs. Coordinate with internal teams, caregivers and external partners to deliver holistic support, monitor client well-being and continuously improve care outcomes.

Principal Responsibilities and Duties:

Staff Management

  • Identify capability gaps and ensure staff are equipped with the skills and knowledge to perform their duties through coaching and/or arranging relevant training.
  • Monitor and review staff performance, provide timely feedback, and initiate performance improvement and/or disciplinary processes when required.
  • Mediate and resolve conflicts between clients and staff, and within the team, in a professional and timely manner.
  • Coach staff on rapport-building, service recovery and problem-solving to address potential issues early.
  • Plan and manage staff rosters, allocate tasks and ensure service coverage during leave or absenteeism.
  • Provide support and guidance to promote staff well-being, engagement and retention.
  • Ensure compliance with organisational policies, service standards, and relevant regulatory requirements.
  • Verify and submit staff claims, timesheets and leave applications accurately and on time.
  • Maintain accurate service and operational documentation and submit required reports within stipulated timelines.

Client Care

  • Conduct InterRAI Check-Up assessments for new clients and perform six-monthly reassessments to review client care plans.
  • Assess client needs, recommend appropriate resources and interventions, and refer to internal and/or external service providers when required.
  • Document assessments, risk factors, critical information, care plans and interventions in the required systems and formats.
  • Collaborate with the multidisciplinary team and caregivers to monitor client progress, address emerging needs and improve well-being.
  • Collaborate with external partners to support clients, advocate for their needs, and coordinate follow-ups where necessary.
  • Identify and coordinate community resources (e.g., donors, volunteers, vendors) to support clients’ home maintenance and improvement needs.
  • Co-organise and support funded programmes/activities for clients in accordance with programme requirements.
  • Prepare and submit timely case notes, programme updates and required service reports.

Vendor Management

  • Coordinate and manage vendors engaged to provide additional care/support hours for clients.

Other responsibilities

  • Handle community enquiries and referrals related to the HPC+ service.
  • Perform Care Assessor, Care Planner and and Care Coordinator duties for the assigned sub-region, as required.

Essential Skills & Qualifications:

  • Diploma/Bachelor’s in Nursing/Social Work/Allied Health, or related field.
  • Preferably with experience in healthcare, eldercare, or community care with supervisory responsibilities.
  • Strong leadership, communication, and problem-solving skills.
  • Familiarity with Singapore’s community care sector and regulations.
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