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Open nowPosted today

Executive (Professional Deputies and Donees)

MyCareersFuture95,505 open roles

Pay
SGD 3,250 – SGD 4,000 a month
Where
Central, Singapore
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Your applicationOpen nowExecutive (Professional Deputies and Donees)MyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

10.1% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 8 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.0%3 days
  3. 10.1%7 days
  4. 15.8%14 days
  5. 34.0%30 days
This job: posted today

MyCareersFuture median: 8 days open

The posting

Job Summary: The primary purpose of this position is to provide administrative and operational support to TOUCH Professional Deputies and Donees (PDD) Secretariat and team. The role includes assisting with day-to-day operations, finance-related functions across various PDD services. The position also involves supporting and serving clients who require assistance with simplified deputyship applications and conducting Advance Care Planning (ACP) information talks, and facilitation services.

Principal Responsibilities and Duties: 1. Administrative Support

  • Attend to enquiries, follow up with clients and maintain accurate records in the Customer Relationship Management (CRM) database.
  • Collect client information and gather supporting documents in accordance with the established workflows for Professional Deputies and Donees (PDD) services.
  • Gather relevant information to support the Review Panel in the case review process.
  • Prepare and issue client-related documents, including Letters of Engagement, PDPA Forms and GIRO Forms.
  • Coordinate client appointments and facilitate the submission of applications.
  • Track PDD cases and maintain the PDD Case Master List.
  • Prepare and maintain documentation, meeting minutes, case progress updates and reports.
  • Analyse programme data and prepare presentations for internal and external stakeholders.

2. Outreach and Publicity Support

  • Coordinate communications with PDD, partners and stakeholders on outreach and publicity initiatives.
  • Conduct Advance Care Planning (ACP) talks.
  • Coordinate logistical arrangements for programme events, workshops and meetings.

3. Quality Assurance Support

  • Monitor PDD activities to ensure compliance with organisational policies, standards, audit requirements and applicable legal requirements.
  • Maintain supporting documentation for quality assurance and audit purposes.

4. Financial Support

  • Prepare quotations, process orders and invoices, maintain payment records, and issue receipts for payments received.
  • Manage client service billings and follow up on outstanding payments, where necessary.

5. Advance Care Planning (ACP) Management

  • Attend to ACP enquiries, manage payment arrangements and coordinate ACP facilitation sessions.
  • Ensure completed ACP forms are uploaded and properly recorded.
  • Maintain the ACP Master List and prepare monthly ACP progress reports.
  • Coordinate quarterly ACP meetings, including meeting arrangements and documentation.

Essential Skills and Qualifications

  • Relevant working experience in administrative and financial support.
  • Strong organisational, communication and interpersonal skills.
  • Ability to multitask, prioritise tasks and manage competing deadlines.
  • Basic accounting knowledge and skills.
  • Proficiency in Microsoft Office applications, particularly Excel, Word and PowerPoint, as well as generative AI tools.
  • Certified Advance Care Planning (ACP) Facilitator.
  • Familiarity with Simplified Deputyship Applications and the application process.
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