The posting
F&B Operations Manager
Basic Salary: $3,000 – $4,000 Working Days: 5 Days per Week (Based on Roster) Working Hours: 10:00am – 10:00pm (2.5-hour break) Benefits: Breakfast and lunch provided Working Location: Somerset
Job Responsibilities
1. Front-of-House Operations
- Oversee daily front-of-house (FOH) operations to ensure smooth service flow and a positive guest experience.
- Ensure compliance with service standards and Standard Operating Procedures (SOPs).
- Handle first-level customer complaints and resolve service-related issues promptly.
- Maintain staff grooming, conduct, and service standards.
- Ensure proper execution of daily opening and closing procedures.
2. Staff Management
- Prepare staff duty rosters and allocate manpower according to operational needs.
- Monitor staff attendance, punctuality, and discipline.
- Conduct on-the-job training for FOH staff.
- Provide feedback on staff performance during probation and monitor their progress.
3. Daily Operations
- Oversee daily restaurant operations to ensure smooth and efficient service.
- Coordinate with the kitchen team to ensure timely food preparation and service.
- Assist with frontline service during peak periods when required.
- Monitor table turnover and service efficiency.
- Supervise on-site takeaway and delivery operations.
4. Compliance and Reporting
- Ensure compliance with relevant SFA and NEA regulations.
- Enforce company policies and the code of conduct.
- Identify and escalate operational issues to management promptly.
Job Requirements
- Relevant experience in F&B operations or restaurant management is preferred.
Chan Kai Wen Reg R23114137 THE SUPREME HR ADVISORY PTE LTD EA No: 14C7279



