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Open nowPosted 2 days ago

FAB Technical Support Engineer

MyCareersFuture90,627 open roles

Pay
SGD 4,200 – SGD 6,200 a month
Where
Singapore
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Your applicationOpen nowFAB Technical Support EngineerMyCareersFuture · Singapore
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The clock on this job

Early applications get read.

8.5% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 7 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 8.5%7 days
  4. 15.4%14 days
  5. 34.1%30 days
This job: posted 2 days ago

MyCareersFuture median: 7 days open

The posting

Job Summary

Provide the technical interface for customers through high-level communication, specification support, business development, and advocacy.

Responsibilities

  • Deliver best-in-class technical support by resolving customer technical issues promptly and accurately
  • Coordinate with internal teams to fulfill new customer requirements and respond to customer data inquiries efficiently
  • Establish and maintain communication channels to understand customers’ current and future technical needs
  • Interpret customer specification requirements to determine optimal qualification and production processes
  • Collaborate with global teams to develop strategies and Quality Improvement Plans (QIP) that meet customer expectations
  • Represent the company in customer meetings by preparing and delivering presentations that effectively communicate solutions and follow up on customer concerns
  • Communicate company improvement projects and process changes to customers and coordinate customer qualification activities

Required competencies and certifications

  • Bachelor’s or Master’s degree in Science or Engineering
  • Proactive approach with strong customer focus
  • Effective verbal and written communication skills in English
  • Knowledge of database software, spreadsheet and statistical software, and project management techniques

Preferred competencies and qualifications

  • Technical knowledge in material science
  • Experience in customer-facing roles
  • Ability to work collaboratively as a team player while managing multiple tasks with organization, analytical thinking, self-motivation, and flexibility

Other Information

  • Contact Details: K N Tan (Registration Number: R1768143)
  • EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)
  • Job Reference No: 57AITS51
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