The posting
Brief description
The position of Field Service Engineer (FSE) consists of providing technical support to the company’s needs. It also consists of providing repair, installation & testing of products and samples.
Tasks
- Confer with staff, users, and management to establish requirements for new systems or modifications;
- Install and perform repairs to hardware equipment, following design or installation specifications;
- Maintain records of problems and remedial actions taken, or installation activities;
- Oversee the daily performance of repaired systems;
- Read technical manuals, conduct diagnostics to investigate and resolve problems or to provide technical assistance and support;
- Refer major hardware or software problems or defective products to higher level support team for service;
Qualifications and requirements
- A diploma or equivalent;
- Ability to give full attention to what other people are saying, and to use logic and reason to identify the strengths and weaknesses of alternative solutions;
- Ability to identify complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Knowledge of the practical application of engineering science and technology.
- Preferred with some background from the semiconductor fab level for support areas (from the fab or fab vendors) that are near our products for single wafer wet clean.
- Lam Research single wafer wet clean (formerly known as SEZ)
- Semitool etching and plating platforms
- DNS single wafer or bench wet clean platforms
- KLA metrology platforms
- SUSS Microtec platforms
Competencies (in order of importance)
- Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
- Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
- Integrity — Job requires being honest and ethical.
Working conditions
· Regular hours (Mon – Fri)
· Dress Code – Presentable(No sandals, shorts, singlets)
· Full time position



