The posting
About the role
To own the resident billing cycle and day-to-day Accounts Receivable operations for St Joseph's Home, from admission through to collections, including a shared resident-invoicing responsibility with the Finance Executive (Finance/GL), and sole ownership of outstanding-debt follow-up and donations processing.
Job responsibilities
- Check and update National Means Testing System (NMTS), Resident Assessment Form (RAF), update on deviation status and communicate with Next of Kin (NOK) of any changes
- Update home leave/hospitalisation leave, admission/discharge status in the billing working table
- Generate and dispatch resident invoices by 15th of the following month with Statement of Account, outstanding bills and supporting documents to NOK within 7 days
- Process DDA/GIRO submissions and advance fees
- Manage the residents' account (collection, payment vouchers, sign-off routing) and resident belongings; maintain resident account records
- Run outstanding-debtor follow-up (call/SOA) on an agreed milestones and review the aging report monthly
- Process GovCash payouts in liaison with CPF; notify AIC to stop payouts upon resident's passing
- Apply hospice admission charging and bed-holding rules; submit Medisave claims within the statutory 2-week window; provide financial counselling to NOK on referral
- Produce the monthly receipt listing report and the Hydropool manual listing, coordinating with the Finance Executive (Finance/GL) on the Hydropool billing handoff
- Process bank statements and issue receipts
- Meet necessary deadline with relations to Account Receivable o Quarterly subvention funding /MOH-related submissions o Quarterly Accounts and GST submissions to CWS o Special Audits and Financial Audits o Medifund/FAS Summary for Medifund meeting
- Adhere to Cash Collection policy and procedures by monitoring cash collections and assisting with bank runs if necessary
- Assist in HR admin work when required. Any other assignments by Finance Manager and Asst. Director
Job Requirements
- MS Excel and Word proficiency
- Working knowledge of Finance/accounting systems, Clinical Management System (Ingot), NMTS, MEDICLAIM (NPHC)
- Knowledge of resident billing cycles and government healthcare subvention/scheme administration (GovCash, LTC schemes)
- Keen eye and attention to detail; discretion in handling sensitive resident and financial data Benefits: - Annual leave, Medical and Dental reimbursement schemes - Meals during duty-hours will be provided Applicants are invited to write with comprehensive resume, state current and expected salaries and enclose a recent photo to: [email protected]



