The posting
Responsibilities:
- Greet and welcome residents and visitors in a professional and friendly manner
- Provide concierge service to enhance the residents living experience
- Manage visitor sign-in procedures and maintain secure access control
- Answer and route concerns and enquiries promptly and courteously
- Assist with way finding and provide information on the premise and amenities
- Maintain a clean, organised, and inviting lobby area
- Ensure reception supplies and stationeries are properly stocked
- Keep track of daily happenings and ensure daily handover logs from team members are updated
- Participate in official key and/or recurring on-site events andany festive celebrations as and when required
- Any other duties as assigned
Requirements:
- Minimum GCE ‘O’ Level or equivalent with 1 year experience in care institutions, hospitality or retail industry in a customer service role
- Neat and well-groomed with warm personality
- Patient and caring, and willing to serve elderly individuals
- Excellent communication and interpersonal skills with the ability to converse in Mandarin and/or other dialects with the residents
- Able to commit to shift duties (including weekends and public holidays)



