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Open nowPosted yesterday

Front desk Department Executive

MyCareersFuture99,426 open roles

Pay
SGD 3,000 – SGD 3,500 a month
Where
Central, Singapore
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Your applicationOpen nowFront desk Department ExecutiveMyCareersFuture · Central, Singapore
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The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 4 days.

Share of postings closed within
  1. 1.9%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.2%30 days
This job: posted yesterday

MyCareersFuture median: 4 days open

The posting

Academia is looking for full-time Customer Service Executive who is outgoing, meticulous and well-spoken.

Candidates who are passionate about providing quality customer service and engaging interactions are more than welcome.

Responsibilities:

  • Provide general front desk assistance to walk-in students and parents
  • Respond to phone and online queries about classes, replacement lessons, teachers, curriculum, and policies
  • Assist students and parents with registration and scheduling changes by inputting changes into the student database
  • Assist students and parents with invoicing and payment via credit card or bank transfer
  • Handle and resolve special requests and complaints in a professional manner, escalating to management where necessary
  • Provide administrative support to teachers when required, including printing, photocopying, and scanning
  • Perform any other duties as required and assigned by Management

Requirements:

  • Fluent in English and Mandarin (to provide clear explanations for both English and Mandarin speaking clients)
  • Computer literate – able to use Microsoft office and able to learn/use various computer applications to respond to client queries and input or change client data
  • Past experience in front-facing customer service is a plus
  • Two weekdays off per week
  • Salary: $3,000 to $3,500

Please apply online with your CV and cover letter. Only shortlisted candidates will be notified.

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