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Open nowPosted today

General Manager

MyCareersFuture90,627 open roles

Pay
SGD 20,000 – SGD 40,000 a Monthly
Where
Central, Singapore
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Your applicationOpen nowGeneral ManagerMyCareersFuture · Central, Singapore
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The clock on this job

Early applications get read.

8.5% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 7 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 8.5%7 days
  4. 15.4%14 days
  5. 34.1%30 days
This job: posted today

MyCareersFuture median: 7 days open

The posting

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties maybe assigned.

  • Oversee the operations functions of the hotel, as per the Organizational chart.
  • Hold regular briefings and meetings with all head of departments.
  • Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.
  • Lead all key property issues including capital projects, customer service and refurbishment.
  • Handling complaints, and oversee the service recovery procedures.
  • Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.
  • Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
  • Ensure all decisions are made in the best interest of the hotels and management.
  • Deliver hotel budget goals and set other short and long term strategic goals for the property.
  • Developing improvement action, carry out costs savings.
  • A strong understanding of P&L statements and the ability to react with impactful strategies
  • Closely monitor the hotels business reports on a daily basis and take decisions accordingly.
  • Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate.
  • Maximizing room yield and hotels revenue through innovative sales practices and yield management programs.
  • Prepare a monthly financial reporting for the owners and stake holders.
  • Ensuring that all Departmental Operations guidelines are in place & maintained / continuously updated as necessary.
  • Leading the design and deployment of the guest experience.
  • Ensuring the hotel has a skilled and motivated workforce with necessary skills to deal with any operational emergencies (e.g. Maintenance / Engineering, Health & Safety, Guest complaints etc).
  • Ensuring effective support functions are in place to support hotel operations (Supply chain & Procurement, Engineering, Medical Services, Transport, Facilities Management etc).
  • Ensuring there are relevant legally compliant HR practices in place across the report – including recruitment, training & Development, Performance Management etc.
  • Creating a Yearly Business Plan with the Management Team and stakeholders which is measurable and achievable, monitored and amended at regular intervals.
  • Ensuring that all departments Operational Budgets are in place and controlled effectively.
  • Collating and analysing the revenue generation trends of the hotel, in order to identify critical areas for revenue enhancement.
  • Preparing Yearly Sales and Marketing strategy along with the Executive Team and this forms the basis for the coming financial year.
  • Driving sales activity to optimise commercial performance of the hotel
  • Optimizes the planning and implementation of Fullerton’s strategies to incorporate sustainability in operations.
  • Monitors and facilitates the implementation of policies which outlines the long-term corporate plan to guide the environment systems and standards within Fullerton.
  • Attend sustainability committee meetings as necessary to discuss sustainability-related matters.
  • Assume any other projects/tasks as and when assigned by the owner.

Requirements:

  • Diploma or Degree in Hospitality Management, Hotel Management, or a related discipline preferred.
  • Minimum 10–15 years of progressive leadership experience within luxury hotels, integrated resorts, or internationally recognised hospitality brands.
  • Strong business acumen with understanding of local and global hotel knowledge
  • Good analytical & decision making skills
  • Strong influencing and communications skills
  • Strong leadership skills
  • Resourceful and proactive
  • Strong networking skills
  • Results-oriented and self-driven
  • Organized and able to multi -task in a fast-paced environment
  • Meticulous and eyes for details
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