The posting
We are seeking a General Manager to oversee the day-to-day operations of our F&B business. Reporting directly to the business owner, the successful candidate will coordinate staff, review financial records, manage purchasing and deliveries, and ensure smooth daily operations.
Key Responsibilities
• Oversee daily business operations across the company’s outlets. • Plan staff work schedules, assign duties and monitor work performance. • Coordinate with outlet supervisors and staff to resolve operational issues. • Review sales reports, expenses, invoices and payment records, and follow up on discrepancies with the finance team. • Coordinate purchasing, stock replenishment, incoming goods and outgoing deliveries. • Monitor inventory levels and liaise with suppliers to ensure timely delivery. • Maintain service standards, food hygiene practices and compliance with applicable requirements. • Handle daily operational matters and escalate significant issues to the business owner. • Provide regular updates to the business owner on operations, staffing, financial matters and work plans. • Identify opportunities to improve efficiency and control operating costs.
Requirements
• Relevant experience in F&B operations and team management. • Ability to coordinate staff and manage multiple operational priorities. • Ability to review basic financial records and inventory reports accurately. • Strong organisational, communication and problem-solving skills. • Proficiency in Microsoft Excel or similar spreadsheet software. • Ability to work independently and report directly to the business owner.



