The posting
Job Summary
Lead the café’s beverage operations by supervising the barista team, ensuring high-quality coffee preparation, maintaining equipment, and delivering excellent customer service to enhance overall café performance.
RESPONSIBILITIES
- Lead and supervise the barista team to ensure smooth daily café operations and high service standards
- Prepare and serve high-quality coffee, espresso-based beverages, and other drinks following established recipes
- Maintain consistency in coffee quality, presentation, and beverage recipes to meet customer expectations
- Operate and perform routine maintenance on espresso machines, grinders, and other café equipment to ensure optimal function
- Train and mentor junior baristas on coffee preparation techniques, equipment handling, and service standards to build team capability
- Monitor inventory levels of coffee beans, milk, syrup, and other beverage supplies and assist with timely stock ordering
- Develop and update standard recipes and beverage preparation procedures to maintain quality and efficiency
- Ensure hygiene, cleanliness, and food safety standards are strictly followed at the bar and work area
- Handle customer inquiries and feedback professionally to enhance customer satisfaction
- Assist with opening and closing procedures and support daily café operational tasks
- Monitor workflow and coordinate with café staff during busy periods to maintain service efficiency
- Collaborate with the café manager to support efficient operations and achieve service quality goals
KEY QUALITIES
- Strong coffee knowledge demonstrated through consistent attention to detail in beverage preparation
- Leadership and team-management skills to effectively guide and motivate the barista team
- Commitment to quality and presentation to uphold café standards
- Positive attitude and professional work ethic to foster a productive work environment
- Passion for coffee and delivering excellent customer service



