The posting
As a Healthcare Assistant, you will play a vital role in ensuring smooth day-to-day operations and providing excellent patient care. This position involves both administrative and clinical support, with a variety of responsibilities to support the clinic's operations.
Key responsibilities:
- Register and schedule patient appointments, ensuring an efficient flow of patients.
- Answer patient inquiries promptly and professionally.
- Handle incoming calls and provide relevant information.
- Prepare case notes and necessary forms accurately and in a timely manner.
- Maintain the clinic facility, ensuring it is clean, well-organized, and properly stocked.
- Provide administrative and clinical support as directed by the supervising head, including managing laundry, purchasing refreshments, and ordering stationery.
- Process billing, raise invoices, and collect payments from patients.
- Prepare and submit claims for MediSave, insurance, and other healthcare-related services.
- Upkeep the pharmacy – order drugs and manage inventory
- Rotate across other clinics within the Company or Sincere Healthcare Group for Clinic Assistant duties as needed.
- Perform chaperone duties.
- Assist with pre-operative, intra-operative, and post-operative tasks as required.
- Carry out other duties as assigned by the Clinic's supervising staff.



