The posting
Job Description:
- Managing the end-to-end New Business journey, ensuring timely and compliant execution, providing a positive and seamless customer journey.
- Driving collaboration across underwriting, sales, regulatory and operational teams to resolve bottlenecks and meet service level agreements.
- Acting as a key point of contact within your assigned channel, ensuring clear communication and proactive case updates to internal and external stakeholders.
- Monitor case progress and performance metrics, identifying trends and opportunities for process optimization.
- Contribute to the development and refinement of workflows, tools, and best practices to enhance team efficiency and client satisfaction.
- Support the onboarding and mentoring of junior team members, sharing knowledge and fostering a collaborative team culture.
Requirements:
- Minimum 5 years of relevant work experience in insurance or financial services, with some experience in case management or client servicing roles.
Kindly apply online or send your application to [email protected]
EA: 15C7572



