The posting
Duties/Responsibilities:
- Reports to Senior Manager (Shared Services) & Manager (Shared Services)
- Conducts weekly meetings with respective business units especially HR & Finance.
- Oversee a part of Shared Services Team
- Attend (both monthly and ad-hoc) site meetings and contribute to resolving site matters.
- Consults with Project stakeholders, providing HR guidance when appropriate.
- Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies.
- Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.
- Maintains in-depth knowledge of MOM requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
- Provides day-to-day performance management guidance to HR & Finance team(e.g., coaching, counseling, career development, disciplinary actions).
- Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
- Provides HR policy guidance and interpretation.
- Develops contract terms for new hires, promotions and transfers.
- Provides guidance and input on workforce planning.
- Any other adhoc duties as assigned.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
- Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Proficient with Microsoft Office Suite or related software.
Education and Experience:
- Minimum of 3 years of experience resolving complex employee relations issues and preferably managed a team.
- Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee relations, diversity, performance management, and employment laws.
- Bachelor's degree preferred.



