The posting
Position Overview
The HR / Campus Manager is a key administrative and operational role responsible for managing the school’s human resources, administration, campus operations and coordination with local authorities as well as service providers.
The role requires a hands-on professional who can effectively manage staff-related matters while ensuring that the school’s premises, facilities, operations, documentation and practices comply with applicable Singapore laws, regulations, licences, permits as well as authority requirements.
The HR / Campus Manager will work closely with the Head of School, senior leadership team, teachers, administrative staff, students, parents, vendors, contractors and relevant government / statutory authorities.
Key Responsibilities
1. Human Resources Management
- Manage the employee lifecycle, including recruitment, onboarding, probation, confirmation, performance management, staff development and onboarding.
- Coordinate recruitment for teaching, administrative, operations and support staff.
- Prepare employment contracts, appointment letters, HR letters, handbook / policies and other HR documentation.
- Maintain accurate and confidential personnel records.
- Manage staff attendance, leave, medical leave, employee records and HR administration.
- Prepare monthly payroll, including CPF contributions, IRAS 8A/21 submissions and withholding tax (where applicable).
- Primary contact with government authorities on HR related matters, including grants, surveys and queries.
- Support work pass administration for eligible foreign employees.
- Oversee preparation of Academic Board and Examination Board documents for SWDA submission, including the submission of teachers' details to Gobusiness for approval.
- Analyze current and future workforce needs, succession planning and staffing strategies
- Prepare and present HR reports to management.
- Collaborate with senior leadership to align HR strategies with organizational goals.
- Ensure HR practices are aligned with applicable Singapore employment requirements.
- Handle employee relations, grievances, disciplinary matters and staff welfare issues in consultation with school leadership.
- Coordinate staff appraisals, professional development, training and staff engagement activities.
- Ensure appropriate employee onboarding, including school policies, safeguarding, health and safety, and operational procedures.
- Maintain staff confidentiality and exercise sound judgement when dealing with sensitive matters.
2. School Administration & Daily Operations
- Oversee the smooth day-to-day administrative and operational functioning of the school.
- Develop, implement, and maintain effective administrative systems and Standard Operating Procedures (SOPs).
- Coordinate school events, meetings, activities, logistics and operational requirements.
- Support the Head of School and leadership team with administrative planning and operational matters.
- Coordinate communication between academic, administrative, facilities and support teams.
- Maintain critical documentation such as school records, licences, certificates, contracts, permits and inspection reports.
- Monitor office supplies, equipment, inventory, assets and general administrative requirements.
- Assist with procurement, quotations, purchase orders and expense monitoring.
- Ensure operational issues are identified and resolved promptly.
3. Fire & Emergency Safety
- Coordinate the school’s fire and emergency preparedness requirements with relevant authorities and qualified service providers.
- Support the school's overall health, safety, security and risk-management framework.
- Maintain records relating to fire safety equipment, inspections, servicing, emergency procedures and drills, including corrective actions and follow-up measures.
- Coordinate scheduled servicing and maintenance of fire safety and emergency equipment.
- Support the implementation and review of emergency response procedures as well as relevant contact lists.
- Coordinate fire evacuation and other emergency drills.
- Ensure findings from inspections or drills are documented and appropriately followed up.
- Liaise with the relevant authority or appointed fire-safety professionals when required.
- Maintain close partnership with the Head of School and relevant personnel to ensure a safe environment for students, staff and visitors.
4. Data Protection & Confidentiality
- Ensure appropriate handling and storage of employee, student, parent and school information.
- Support compliance with the Personal Data Protection Act (PDPA) and the school's internal data-protection policies.
- Ensure access to confidential records is appropriately controlled.
Qualifications & Experience
- Degree in Human Resources, Business Administration or a related discipline.
- Minimum 5 years of relevant experience, preferably in an international school, private school, education institution, or similar organisation.
- Demonstrated experience in HR administration and school/office operations.
- Experience coordinating regulatory, licensing, compliance, facilities, or statutory matters in Singapore.
- Familiarity with Singapore employment regulations and government processes.
- Experience liaising with government agencies, statutory boards, contractors, and external service providers is highly desirable.
- Strong written and spoken English.
- Good working knowledge of Google Workspace and administrative systems.
Desired Skills & Competencies
The successful candidate should be:
- Highly organised and detail-oriented
- Proactive and hands-on
- Strong in compliance and documentation
- Comfortable dealing with government agencies and external stakeholders
- Able to manage multiple deadlines and priorities
- Strong in communication and interpersonal skills
- Discreet and trustworthy when handling confidential information
- Good at problem-solving and managing operational issues
- Commercially aware with good vendor and procurement skills
- Able to work independently while supporting senior leadership
- Calm and effective during emergencies or unexpected operational situations
- Comfortable working in a multicultural and international school environment
