The posting
The ICT Engineer is responsible for supporting, maintaining, and improving the organization's IT infrastructure, network services, systems, and end-user computing environment. This role works closely with internal stakeholders and vendors to ensure reliable, secure, and efficient ICT operations that support business and academic activities.
Key Responsibilities
- Support and maintain network infrastructure, including LAN, WAN, wireless networks, firewalls, VPN, routing, switching, DNS, and DHCP services.
- Monitor system and network performance, identify issues, and perform troubleshooting and root cause analysis.
- Administer and support Microsoft 365, Active Directory, Entra ID, endpoint management, and user access management.
- Support server infrastructure, virtualisation platforms, backup systems, patch management, and endpoint security solutions.
- Provide technical support for users, classrooms, computer laboratories, examinations, and campus operations.
- Act as an escalation point for complex incidents and service requests.
- Maintain ICT documentation, standards, procedures, and operational records.
- Support ICT security controls, vulnerability remediation, compliance requirements, and audit activities.
- Coordinate with external vendors and service providers to ensure effective delivery and support of ICT services.
- Participate in infrastructure enhancement projects, system upgrades, migrations, and technology improvement initiatives.
Requirements
- Degree in Information Technology, Computer Science, Engineering, or a related discipline.
- At least 5 years of relevant experience in ICT infrastructure, network administration, systems support, or IT operations.
- Experience supporting enterprise networks, Microsoft 365, Active Directory, endpoint management, and service desk operations.
- Knowledge of networking technologies including TCP/IP, LAN/WAN, routing, switching, wireless networks, VPN, DNS, and DHCP.
- Familiarity with information security practices, IT service management, and change management processes.
- Strong analytical, troubleshooting, communication, and stakeholder management skills.
- Relevant professional certifications such as CCNA, Fortinet, Microsoft, Azure, ITIL, Network+, Security+, or equivalent certifications will be an advantage.
Interested applicants please send your resume in MSWords format to [email protected] and attention to Prasant Sirohi(R22106307)
Short listed candidates will be notified
www.ambition.com.sg
EA Registration Number: R22106307
Data provided is for recruitment purposes only
Business Registration Number: 200611680D. License Number: 10C5117



