The posting
Job Description:
- Provide day-to-day ICT and end-user technical support, troubleshooting hardware/software, laptops, PCs, printers, mobile devices, Wi-Fi, VPN and peripherals.
- Manage user administration, Active Directory, Outlook, accounts and password resets.
- Support Microsoft Teams, Zoom, Google Meet and Skype for meetings, webinars and school events.
- Manage ICT assets, inventory, licences and equipment distribution.
- Assist with ICT projects, procurement, vendor coordination and budget management.
- Maintain and update the school website and landing pages.
- Provide photography, videography and video editing support for school events.
- Provide user training and technical guidance to staff.
- Maintain support records and manage/escalate complex technical incidents.
Requirements:
- Diploma in ICT or related discipline with 5+ years of relevant experience.
- Experience in MOE Singapore schools is preferred.
- Strong knowledge of IT hardware, software, networks, servers, AV systems and smart devices.
- Experience in vendor/project management and ICT procurement is an advantage.
- Able to work independently and as part of a team.
- Strong photography, videography and video post-production skills are an advantage.



