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Open nowPosted yesterday

Import / Export Customer Service

MyCareersFuture91,045 open roles

Pay
SGD 2,800 – SGD 3,500 a month
Where
Central, Singapore
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Your applicationOpen nowImport / Export Customer ServiceMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 1 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted yesterday

MyCareersFuture median: 1 days open

The posting

Roles & Responsibilities

Job Summary – To provide an efficient customer service and management to new and

existing customers, process all documentation requirements for export and import services,

provide operational assistance to ensure seamless shipment flow as well as communicate

effectively with customers

He/She is also responsible for managing overall service quality and customer relationship

management resources, including manpower, internal assets and external vendors.

Resourceful and analytical, he/she is required to manage resources and obtain buy-in from

internal and external stakeholders. He/She is also expected to lead teams and make

business decisions independently.

Key Responsibilities and Accountabilities

  • To attend to customer bookings for import/export cargo
  • To process the booking confirmations / nominations with carriers and overseas offices
  • To process import / export documentations (HBL, MBL, Permits, Trucking Orders)
  • Process value added requirements as per specific customer’s SOP
  • Issuing of payment vouchers to carriers
  • Prealerts and follow ups with destination offices as per requirements
  • To handle customer grievances and solutions in time of service failures

Additional Responsibilities

  • To provide operational support to commercial clients / Liaison with operations (i.e. container inspection, cargo inspection)
  • Sourcing of rates from various providers and agents (for new services, adhoc enquiries)
  • Maintain a Cost sheet with buy rates from lines
  • Distribute SSR rates to sales and overseas offices for rate requests

Requirements

  • Minimum educational qualification required Diploma and above.
  • A minimum of 5 years freight forwarding with 3 years experience as senior executive / managerial level
  • A great attitude and self motivated individual
  • Excellent written and communication skills
  • Well versed with MS office and other computer software
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  1. A CV for this posting

    Written against MyCareersFuture's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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