The posting
IMS Team Lead (Identity Management Services)
About the role
We are hiring an IMS Team Lead (Identity Management Services) for a multi-year identity and security managed services engagement with a public sector organisation in Singapore, covering IAM, IGA, PAM and identity operations.
Key responsibilities
- Lead and coordinate the IMS operations team
- Manage identity/account/access requests, manual exceptions and user support
- Coordinate access reviews and operational reporting
- Ensure accurate, timely execution against procedures, SLAs and audit requirements
- Enforce maker-checker controls and proper handling of manual interventions
- Track requests, issues and review actions to closure
- Maintain complete operational records
- Coordinate with technical leads, application/security teams and client stakeholders
- Support automation-first operations, investigations, audits and remediation
What you will bring
- 2+ years identity management operations, user access administration, access review coordination
- Identity/account/access administration and fulfilment
- Access review coordination and action tracking
- Maker-checker controls, audit trails and exception handling
- SLA monitoring, work allocation and operational reporting
- User support and stakeholder coordination
- Identification of manual workarounds and process improvements
- Adoption of automated IGA/IAM/PAM workflows
Qualifications & certifications
- Degree in CS/IT or related
- Identity management or security certifications preferred
Work arrangement
- Location: Singapore, on-site at client premises
- Employment type: Contract / Permanent / Full Time
- Working days: Monday to Friday
- The successful candidate must be able to obtain the required government security clearance before starting
- Candidates with existing CAT security clearance will be preferred
Interested candidates can send their CV directly to [email protected]



