The posting
Job Summary
Manage and oversee inventory control for high-value jewellery items, ensuring stock accuracy, timely stocktakes, and compliance with security procedures. Lead inventory staff and collaborate across departments to optimize inventory processes and reporting.
Responsibilities
- Oversee daily stock movements including receiving, issuing, transfers, returns, and adjustments to maintain accurate inventory records within stipulated timelines
- Investigate and resolve discrepancies between physical stock and system records by identifying root causes and implementing corrective actions
- Plan and coordinate periodic stocktakes and cycle counts, ensuring reconciliation reports and investigations are completed by deadlines
- Monitor overdue inventory transactions and follow up with outlet teams to close outstanding issues promptly
- Ensure proper tracking, handling, storage, and security of jewellery and other high-value items to minimize losses and unauthorized movements
- Investigate unusual stock movements and discrepancies in collaboration with retail operations, finance, and outlet personnel
- Supervise inventory staff by allocating daily tasks, monitoring accuracy and productivity to meet operational priorities
- Coordinate with retail outlets, merchandising, purchasing, finance, and warehouse teams to resolve inventory issues and ensure corrective actions are completed
- Provide guidance to staff on inventory procedures, system usage, and documentation standards
- Prepare regular inventory reports on stock movements, discrepancies, outstanding cases, and stocktake results for management review
- Analyze inventory trends to identify recurring errors, control weaknesses, and operational inefficiencies
- Recommend and support implementation of process improvements to enhance inventory accuracy and reduce delays
Preferred competencies and qualifications
- At least 4 years of relevant experience in inventory management, stock control, warehouse operations, or retail inventory
- Experience supervising staff or coordinating inventory operations
- Experience handling jewellery, luxury goods, or other high-value merchandise
- Proficiency in Microsoft Excel and inventory management systems
- Strong numerical, analytical, and problem-solving skills
- Strong coordination and communication skills for working with multiple outlets and departments
- Ability to manage multiple priorities, work independently, and meet strict deadlines
- Meticulous and accountable approach to investigating discrepancies



