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Open nowPosted today

IT Manager [CCP]

MyCareersFuture90,627 open roles

Pay
SGD 5,000 – SGD 8,000 a month
Where
Central, Singapore
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Your applicationOpen nowIT Manager [CCP]MyCareersFuture · Central, Singapore
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The clock on this job

Early applications get read.

8.5% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 7 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 8.5%7 days
  4. 15.4%14 days
  5. 34.1%30 days
This job: posted today

MyCareersFuture median: 7 days open

The posting

The Role

We are seeking a driven and adaptable IT MANAGER to help oversee our IT infrastructure, employee tech support and systems security. We value your problem-solving mindset, team-player attitude, and drive to keep our agency running smoothly.

Key Responsibilities

1. Day-to-Day Technical Operations& Helpdesk Support

  • Serve as the primary point of contact for internal team support – ie, troubleshooting software, network connections, and hardware issues
  • Onboard and offboard team members seamlessly, including device setup, account creation, and setting up access permissions.
  • Maintain inventory of agency hardware, software licenses, and peripherals.

2. Systems & SaaS ApplicationManagement

  • Manage day-to-day administration for core agency platforms like Google Workspace / Microsoft 365, Slack, and cloud storage
  • Help audit and manage software subscriptions to ensure our team has access to the right tools without redundant costs.
  • Assist with configuring identity and access management tools

3. Cybersecurity & Data Protection

  • Enforce fundamental agency security best practices, including Multi-Factor Authentication (MFA), password management, and data backup protocols.
  • Help safeguard client assets and ensure data compliance
  • Stay informed on emerging cybersecurity threats and help conduct basic security awareness for staff.

4. Workflow Optimization & AgencyTech Support

  • Partner with creative, strategy, and analytics teams to resolve technical friction in their day-to-day software tools.
  • Explore ways to automate repetitive administrative tasks using low-code/no-code tools as you grow into the role.

What We Are Looking For

  • Technical Aptitude: Strong comfort with technology and computers. You don't need a Computer Science degree, but you should be the person friends and colleagues turn to when tech breaks.
  • Demonstrated Interest: Evidence of self-directed learning or relevant adjacent experience (e.g., certifications, bootcamps, managing tools in past non-IT roles, home lab projects, or experience in web/digital fields).
  • Problem-Solving Skills: Excellent troubleshooting skills—you know how to isolate a problem, search for solutions, and systematically test fixes.
  • Communication & Empathy: Outstanding communication skills with a customer-first mindset. You can explain technical steps clearly and patiently to non-technical creative and marketing teams.
  • Organization & Detail: Ability to stay organized, document technical procedures clearly, and manage multiple small support tasks alongside bigger projects.

Nice-to-Haves (Not Required)

  • Familiarity with macOS and Windows operating systems.
  • Exposure to cloud tools like Google Workspace, Microsoft 365, or project management platforms (e.g., Asana, ClickUp, Jira).
  • Any entry-level certifications (e.g., CompTIA A+, Network+, Security+, Google IT Support Certificate) or progress toward them.
  • Previous experience in an agency, marketing, startup, or fast-moving client-service environment.
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